With a tremble of Steve Burton's hand, his cell phone fell to the ground with a "clap."
While in the middle of a meeting, he hid the cell phone under the table and refreshed Ruby Gregory's Twitter feed. The "clap" sound caught the attention of everyone in the meeting room, making it obvious that Steve was playing with his phone during the meeting.
For the first time in her life, Secretary Ms. Taylor felt embarrassed for having such a leader.
Steve bent down and picked up his phone. Although he did not know what the representative from the Lilliput customer had just said, he had been in business for many years, so he was the first to apologize in fluent English. Then, he proposed some simple questions to the Lilliput customer representative.