I heard of a customer who thought the computer's CD drive was a cup holder. They tried to put a coffee cup in it and then called customer service when it got stuck. The rep had a hard time believing it at first.
A friend of mine had a Tumblr - related customer service encounter. The support person answered his query in a very comical way. They sent him a series of GIFs that were related to his problem. It was so unexpected and funny. He was looking for help with a blog feature and instead of just typing out instructions, they used these really funny and relevant GIFs.
A customer called because their computer was making a strange beeping noise. The customer service person asked a series of questions to diagnose the problem. It turned out the customer had a pet parrot that liked to sit on top of the computer and peck at the keys. The beeping was the parrot hitting some function keys accidentally.
There was a story in a tech store. A customer came in complaining that his new phone's autocorrect was changing his texts into really strange things. The customer service guy said, 'Well, it seems your phone has a mind of its own. Maybe it's trying to write a novel!' The customer couldn't stop laughing. This simple humorous response made the whole situation less frustrating for the customer.
In a hotel, a guest called the front desk asking for a wake - up call from a 'famous singer'. The staff managed to play a song by his favorite singer as the wake - up call. Another story is from a taxi driver whose customer tried to pay with a handful of seashells, claiming they were 'ancient currency'.
A story goes that a developer was so tired while debugging a complex algorithm that he mistook a variable name 'cat' for 'car'. So, all the calculations related to this variable went haywire. Instead of calculating the speed of a car - like object in a simulation, it was calculating something related to a non - existent cat - like entity in that context.
A customer in a clothing store asked the salesperson if the clothes were made for 'aliens' because the designs were so unique. The salesperson took it in good humor and started joking about intergalactic fashion trends. They ended up having a great conversation and the customer bought several items. It was really funny how a strange comment led to a positive shopping experience.
At a clothing store, a customer was rude to the salesperson, saying the clothes were all 'ugly rags'. But then, as she was trying on a pair of pants in the fitting room, she got stuck and had to call for help. When the salesperson came to assist, she was still trying to act all high - and - mighty, but it was really funny to see her in that situation.
There was a hotel where a guest asked for extra pillows at midnight. The sleepy - eyed staff member not only got the pillows but also added a little note saying 'Sweet dreams! We hope these pillows make you float on cloud nine.' It was such a simple yet funny and sweet gesture that the guest remembered it for a long time.
A funny story involves a customer who was trying to install a new software. He followed the instructions wrongly and ended up thinking his computer was possessed. He called IT support in a panic. The support agent patiently walked him through the correct installation process while laughing to himself at the customer's wild ideas about the computer being possessed.
There was a story about a coffee shop. A customer ordered a latte with 'as much foam as possible'. When the barista presented the latte, the foam was so big that it was spilling over the cup. The customer and the barista both burst out laughing.