Hearing the employee, Roland could finally confirm that the guy he face-slapped from before has ultimately become a robber due to him.
As they say, in every action, there would be a reaction.
This was the result of multiple scenarios piling up together.
Due to the employee's arrogant ways of handling customers, Roland ended up face-slapping him. With Roland's face-slapping, the management heard the incident and fired the guy as the consequence of his actions.
The guy got desperate, so he turned into a bad guy and robbed a small grocery store with two others.
In the end, although Roland was partly to blame for this series of events, it was he himself who resolved the issue as well.
However, even with the matter getting settled like that, Roland has actually become worried about his future actions.
With the System, and his way of handling things, it was apparent that he would be face-slapping people left and right in the future.