The middle-aged man raised his voice and bellowed, "Did everyone see that?"
"This is the ugly face of this company!"
"Not only did they assault the customer who came to protect his rights, but they also accuse others of creating a scene?"
"Why is owning up to your error so hard for you?"
Once the middle-aged man incited them, the customers in the first-floor hall who were there for the righteous cause all exploded, each one of them stepping forth with heightened emotions.
"This is outrageous!"
"We came to protect our rights, and you dare assault us?"
"We've been patient with you so far, but if we can't resolve this privately, we'll have to take this to court."
"Do you know? I have already spent a million on treating my face, yet I still can't fix the damage on my face. If you do not give me a satisfactory response today, I won't rest until I ensure that justice is met!"
The crowd's emotions were running high, their eyes aflame.