After a few minutes of checking the papers with her documents, she instructed, " Gather few teams with 4-5 people in each to send them to these locations and do as I say. These locations are not far away, 30 minutes are enough to reach. Make it quick. "
Ensuring all her instructions are clear enough to Oliver she handed over few documents for her plan.
Oliver nodded and left the room with the person to arrange the things as per instructions.
Next, she grabbed her phone to dial some numbers.
" Hello "
" Hello, I am calling from Shane's. Am I speaking to ….. " She replied.
On the other side, Oliver had already dispatched the teams to the address he got and started the preparations in the office with the team as per her instructions.
After two hours of the discussion in the conference room, Shane was Finally ready to execute to solve the current problem and avoid any problem for his clients in the future too. He cannot take any rough action as it is a matter of the company's image.
He was giving the final instructions when his phone rang.
He answers the call which was from one of his clients.
" Hello, Mr, Kash. I was about to call you for the …. " Shane said when he was interrupted by the person on another side.
" Thank you, Mr. Martin, for thinking so highly of us. We have been associated for many years and this type of issue is so common in work although this was the first time for us.
However, the way you handled this situation to solve the problem in 12 hours is commendable. I wanted to thank you not only because you solved it so flawlessly but also you handled it on priority. "
Shane was confused as he was not able to understand what he is referring to.
' As per Mr. Kash, the problem is solved. How it is possible? I haven't done anything. ' He thought and decided to ask him.
He asked What he is trying to say though the person was confused with his words still explained to him thinking he might want to hear his appreciation. Mr. Kash said that he has received a phone call in his office from Shane's company to apologize as well as to correct the error.
He was informed that there is the team waiting outside for his permission to look into the products delivered so that they can identify and solve the problem at the same time as well as the team even took some of the products with them which needs to be repaired in the factory again and 90% of the products were repaired in there warehousing only.
Neither it was instructed by him nor he was aware still after listening to his words Shane acted like it was commanded by him.
After hanging up the call he asked Robin to look into the matter and find out who can do this without his consent.
At the same time, Robbin received few emails and notification from the secretary office who's content was just similar to the one Shane had explained just now.
Hearing Robbin's word about other clients, Shane canceled the meeting with instructing everyone not utter a single word out about this and left the room.
Everyone in the room could feel how angry he was currently when someone had guts to do something in his company without his consent.
When he walked out of the elevator for his office followed by Robbin, he saw two people there. Ignoring them, Shane walked forward to his room leaving Robbin behind.
Shane went straight to his seat, opened his laptop to check the emails which were just informed by Robbins.
Shane was checking the emails when his phone rang
It was Robbin. He told him that two people from the production unit came to meet him to explain something.
Thinking about the current situation he allowed both to come in.
Both of the people were not acknowledged by Shane when they walked in as Shane was still busy reading the mail.
They both looked at each other. signaling each other to speak.
Without looking away from the screen Shane said, " If you are done with staring at each other would to care to speak or you both need an invitation. ''
'' We are from the production unit. I am Oliver and this is my colleague Charles. We are here to report about the current incident that happened in the production of the recent deliveries. ''
Shane paused what he was doing, looked up at both of them, then leaned back at his chair.
Apologizing for not updating for a while.
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