Silvana, as an Operator, could find almost any information, however, even for her, there were some limitations, and everything took time.
It would have to be at least a few days before she could find out from the former prisoners of the Fall Hill Prison how things worked in this unusual place.
There was no other way for her to find out, since she had never worked at the prison and was just a normal person, nor did she have any Phantom friends who could tell her more.
It would have been a big help to Adam, but... in his case, things were moving too fast since he was stronger than most of the other Phantoms of his level.
Adam had been in prison for about two days, and that was including his long sleep after the fight with Krana and Trana. In that time he had managed to make it to the A-Zone, a place where most prisoners stopped and waited until their time was up.