章 404: Can we talk (13)

10 May, LY Store, City Y

As they arrived outside the LY store, Lexi turned to Karen and said, "You are sure on all of this?"

Shaking her head Karen responded "Absolutely Boss. That includes dealing with this. Stopping it getting worse is the right move, and it will improve all staff morale. The issues first came to light from store salespeople and demonstrating that take their issues seriously must have priority over respecting store management in this case. Plus, if we let it go on the brand damage will be significant. Just remember this is why you recruited me. This stuff is what I have done for almost as long as you have lived."

"But the closer we have come, the more it worries me..."