At this point, I was just the universal asshole for punching down on a person that was definitely going through a lot but I gave them a quick run-through course of moving on and focusing on what was important:
"Look, Mr. Garciano, I'm definitely gonna be an asshole for the rest of this conversation but have you gotten a second look yet?"
"A second look?"
"We have also have doctors—"
He shook his head with a bitter smile, "I got checked from your place, actually, had an MRI and saw the mass that's growing in my head…"
Mrs. Garciano cut in, "You didn't know?"