章 221: Lesson No. 7
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Billing Terminology:
*How does the billing cycle work?
---> The due date is always 30 days from the billing period end date.
Example:
Suzzy Shoppers Billing Period end date is March 07, 2013. Any transaction made from March 08 to April 07 will be listed on her April Billing Statement.
Sample Spiels:
"The reason why you haven't see your item in your billing statement, because the closing date is March 07; And you made the transaction is in March 08; rest assured it would be reflected in your next billing statement."
**Credit Limit - is the maximum amount a credit card company
**Debit - a charge on your items such as purchases, late fees and interest charge.
**Credit - a deduction from an amount otherwise on due.
--->Samples: returns, late fee credit, interest credit.
**Balance - previous balance - (payment - credit + debit = balance)
Credit Granting Handles Concerns:
1. Credit limit increase/decrease
2. Declined transactions
3. Questions related to credit score, credit report, and credit history
4. Checking the status of the customer application
5. Approval codes request
For FRAUD Prevention:
(-) fraud
(-) scams
(-) theft
(-) danger
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