It's worth mentioning that the three-day no-reason return policy has garnered great customer praise.
However, it also caused not insignificant operational costs.
Mainly because there are some people who specifically take advantage of this policy and use it multiple times.
They are a typical example of maliciously taking advantage of the system.
Shen Chengjun's suggestion was to directly blacklist these people.
Chen Pingsheng decided to wait and see as the goods returned could not naturally be resold by the department store.
This caused a not insignificant loss in terms of cost.
But there were also benefits, such as a pair of sports shoes that sold quite well.
The design was good, but the return rate was extremely high.
Upon investigation by the marketing department, it was found that a buyer had deliberately chosen cheaper shoes to purchase.
The motive was to obtain a 30% kickback.
If he purchased a million in a year, he would personally take three hundred thousand.