Bab 111: Chapter 111: The Hotel Evaluation Team
He Rui had just exchanged WeChat contacts with Xing Feilong when he immediately opened his friends' chat list.
"Lao Wang, weren't you working on a PPT last time? How's it going?!"
"Shit! Dream on if you think I'll help you! I had someone else do my own PPT!"
"Listen to me, if you can find the time, come to the hotel I'm at right now."
"This hotel makes killer PPTs!"
"We haven't seen each other in a while, so let's use this chance to hang out."
"I'm not lying, just come!"
...
At this moment, in the hotel lobby, a bald man quietly observed the scene. The man looked to be in his forties, with a ruddy complexion and a cheerful expression, indicating a good-natured personality.
"A customer exchanging WeChat with a waiter?"
"Is he asking for a tip or a good review?"
The bald man looked puzzled and quickly jotted down a few notes in his notebook, marking a question mark beside them.
Then, a young woman in high heels walked in.
"Hello, I'd like to check in."
"Certainly, ma'am."
Qin Mengqiu sweetly responded, swiftly and professionally handling the young woman's check-in. As the young woman got on the sightseeing elevator, the bald man checked his watch.
"Check-in completed in 2 minutes and 19 seconds. Not bad."
He muttered to himself as he marked a tick in his notebook. He had already filled half a page of his notebook with ticks.
"Aquarium sightseeing elevator, underwater restaurant, and suites..."
"I didn't expect such an interesting hotel to pop up in Nanjing," he mused. "This visit is going to be fun..."
...
Almost simultaneously with the bald man's arrival at Lang Ai Hotel, various people with suitcases were checking into different five-star hotels in Nanjing. These individuals were members of the evaluation team from the Yeshan Hotel Industry Association.
This time, Wanrong had decided to conduct a major evaluation of all hotels within the association. To catch these hotels off guard and experience their true service, the evaluation team advanced their schedule by half a month, and the bald man was just the vanguard.
Each hotel would have a five-person evaluation team, with the remaining four members arriving in the afternoon or the next day. The evaluation team would typically stay at the hotel for about half a month, assessing the hotel comprehensively on aspects like room management, support services, facility scale, restaurant and decoration facilities, and more.
In the end, each evaluation team would determine whether the hotel would be upgraded or downgraded based on the results of their scores.
If the hotel passed the evaluation, it could be upgraded to a five-star hotel and join the Yeshan Industry Association. If it failed, it would face a downgrade. A downgrade to four stars would put the hotel in a one-year probation period, where it would need to pass a re-evaluation to retain its association membership, with its star rating restored the following year based on the results.
However, a downgrade to three stars or the removal of stars would result in the hotel being expelled from the association and losing its five-star status.
"Offering guests free PPT services, this hotel owner is really bold!" The bald man chuckled, jotting down a few more notes under the "Other" category and marking a star next to it, considering this service a highlight of the hotel's operations.
...
At this time, Boss Chen had no idea that the evaluation team had already arrived at the hotel. He was sitting in front of his computer, checking customer reviews on the hotel's website and various travel apps, with a gradually widening smile.
It seems this free custom PPT service is a big success!
Chen Jianhai scrolled through the reviews, reading each one carefully like reviewing important documents. Since launching the hotel custom PPT service, half a month had passed, and there was already a lot of feedback.
Initially, people didn't believe a hotel would make PPTs, dismissing it as a gimmick. But after the first brave customer tried it, others began entrusting their work to the hotel, leading to a trend.
Finding someone online to make a PPT was expensive and the quality wasn't guaranteed, often just using a few recycled templates. But having a PPT made at the hotel felt like having a personal PPT consultant, offering round-the-clock service. Moreover, the hotel's dining, fitness, and garden facilities were excellent, far surpassing the competitiveness of other PPT teams.
Many guests would check in at noon, hand over their work to hotel staff, and then enjoy a short vacation. Once the PPT was done, they would check out and leave. This led to a rapid turnover of hotel guests.
However, Bai Cheng and her short-haired roommate were exhausted, constantly cleaning rooms. They barely had any downtime, and Lin Suyang and his team were fully dedicated to making PPTs, hardly resting.
Seeing Chen Jianhai's satisfied smile, Minister Lin spoke up, clearly troubled.
"Boss, we're really short on staff!"
"Each person currently has one PPT task, and with the increasing number of guests, there are many pending tasks."
"Can I call in a few students from the publicity department to help?"
Ever since realizing that their work was linked to bonuses and overtime pay, the student employees from the publicity department had been working tirelessly. For half a month, they had been working day and night, putting in tremendous effort.
But despite their hard work, the increasing workload was overwhelming. Eventually, Lin Suyang handled client interactions, taking orders and understanding their needs, while the others waited for task assignments.
Even with this arrangement, tasks were piling up like snowflakes.
"Okay," Chen Jianhai agreed. He had a long-term contract with Gao Qiao, meaning that every year, fourth-year graduates would come to his hotel for internships. Whether they arrived a day early or late, they were still his employees.
"Great, I'll contact them right away!" Lin Suyang said excitedly.
Chen Jianhai nodded, then added, "You can't just ask for help empty-handed. Tell them that anyone who comes to help will have free room and board, and will be paid according to the internship standards."
"They'll also get the same bonuses and overtime pay as you."
"Understood, boss!" Lin Suyang readily agreed. With enough staff, he could lead the publicity department students to create world-class PPTs!
Seeing Lin Suyang's enthusiasm, Chen Jianhai suddenly remembered something.
"By the way," he asked, "didn't your successor as minister make a film? Why hasn't it been released yet?"
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