"It's always like this. We would have been able to cater more guests if we had someone who knows how to speak other languages," she commented next to Tang Zhelan.
Tang Zhelan raised a brow, clearly intrigued. She certainly didn't have any idea how to run an inn but she knew how to speak with people.
The girl nodded and threw her empty cup of ice cream to the bin at the entrance.
"Uncle Feng could speak and understand a little but he's not that fluent. Auntie Lin usually takes the reception but guests like this, most of the time they leave because we have no idea how to accommodate them for their stay," Zhao Jing explained.
The more Tang Zhelan looked at the situation, the more she realized that the inn had so many issues they needed to resolve as soon as possible. If the problems persisted, the inn of the Zhao family would fall behind the other hotels and inns within Lijiang.