It could be that the story was designed without any music. Or, there might be a problem with the website or platform you're using to access the story. Try refreshing the page or using a different device.
Perhaps there's a glitch in the software or a connectivity issue. Make sure your internet connection is stable and that the app is up to date. Sometimes, these simple fixes can solve the problem of not hearing music on stories.
There might be a connectivity problem. If your internet connection is weak or unstable, it can affect the playback of the music. Make sure you have a strong and stable connection.