Denial of coverage is common. They might not cover a treatment that the patient believes is necessary. Another is long waiting periods for appointments or procedures. And also miscommunication between different parts of the Tri Care system.
Well, there have been cases where Tri Care has denied coverage for treatments that seemed clearly necessary. For example, a veteran with a rare disease was told that the experimental treatment they needed was not covered, even though it was their best chance at recovery. Also, there have been stories of miscommunication between different Tri Care providers. A patient was sent from one facility to another for a test, only to find out that the second facility had no record of the referral and the patient had to start the process all over again.
One horror story is about a customer who bought a new laptop. When it had a problem, the customer care took weeks to respond. They kept asking for the same information over and over again. Eventually, they said it wasn't under warranty even though it clearly was.
Another is abuse. There have been cases where the elderly in aged care were verbally or physically abused by the staff. It's truly dreadful as these are the people who are supposed to be taking care of them. In some places, financial exploitation has also occurred, with staff stealing from the elderly residents.
One day care horror story is about a child getting constantly bullied by an older kid at the day care. The staff didn't notice for a long time, and the bullied child became extremely withdrawn.
One horror story could be long wait times for appointments. Some patients in Indiana reported having to wait months to see a specialist under Obamacare. This delay in getting proper medical attention can be really distressing, especially for those with serious conditions.
In some care homes, there have been reports of abuse. For example, caregivers shouting at and intimidating residents. I heard of a particular care home where the management was more concerned about cutting costs than providing proper care. They served sub - standard food, and there were not enough medical supplies for the residents who had various health conditions.
One horror story is about a child in foster care who was constantly moved from one home to another without any stability. He never got a chance to form real bonds or feel at home. Each new place had different rules and sometimes the foster parents were more interested in the money they received than in taking care of the child.
One horror story could be unexpected high - interest rates. People might think they're getting a good deal with Care Credit for medical or dental procedures, but then end up with a huge bill due to the high interest that wasn't clearly explained at the start.
One horror story could be when a hospice patient was left without proper pain management. The staff was understaffed and didn't check on the patient frequently enough. The patient was in agony for long periods. Another might be a case where the hospice environment was filthy, with bugs and dirty linens. It made the patient's final days even more miserable.