rude customer horror stories

I used to work in retail. There was a customer who returned a clearly used item. When we told her we couldn't refund for a used product, she started to make a huge scene. She threw the item on the floor and screamed that we were thieves. It was so embarrassing and scary for all the other customers in the store. She even tried to intimidate our manager into giving her the money back.

A friend of mine who worked at a hotel had a customer who checked in late and then complained about everything. The room was too cold, the sheets were too rough, the view was bad. When my friend tried to help, the customer was so mean and told him he was incompetent. Eventually, the customer demanded a full refund and left in a huff.

At a clothing store, a customer was rude to the salesperson, saying the clothes were all 'ugly rags'. But then, as she was trying on a pair of pants in the fitting room, she got stuck and had to call for help. When the salesperson came to assist, she was still trying to act all high - and - mighty, but it was really funny to see her in that situation.

Sure. Once I worked in a coffee shop. A customer came in and demanded a special coffee blend that we didn't have. When I told him politely, he got really rude and started yelling that we were a 'terrible establishment'. But then he slipped on a wet floor sign we had just put out and fell flat on his face. It was kind of funny seeing his shocked expression after all that yelling.

One horror story is when a customer asked for a small, simple flower tattoo on their wrist. But the tattoo artist was inexperienced. The lines were all wobbly and the flower looked more like a blob. The customer was really disappointed as it was supposed to be a meaningful and beautiful tattoo.

There was a case where a Gamestop customer traded in a large number of games to get store credit for a new console. The store initially valued the trade - ins fairly. But when it came time to complete the transaction, they mysteriously 'found' issues with some of the games and reduced the store credit value significantly. The customer had already boxed up his old console to trade in and was left feeling cheated.

One horror story could be long lines at the checkout. Customers might wait for ages with a full cart, especially during peak hours like weekends or holidays. It's really frustrating when you just want to get home quickly.

One horror story is about a customer who bought a new laptop. When it had a problem, the customer care took weeks to respond. They kept asking for the same information over and over again. Eventually, they said it wasn't under warranty even though it clearly was.

I once had an experience at a clothing store. I bought a shirt with a defect. When I went back to return it, the customer service person accused me of causing the damage myself. They were so dismissive and refused to give me a refund or an exchange. It was really frustrating as I had just bought the item and it was clearly a manufacturing issue. I ended up leaving the store very angry and never going back there again.

A common retail customer horror story is related to sizing. A customer ordered a pair of shoes in their regular size from an online retailer. When the shoes arrived, they were two sizes too small. The return process was a nightmare. The website's return instructions were confusing, and when the customer finally managed to send the shoes back, they were charged a restocking fee even though it was clearly the retailer's fault for the incorrect sizing. Another story is about a customer who was in a physical store trying to return an unopened item. The store manager made up all sorts of rules on the spot to deny the return, even though the item was within the return policy period.