One time I went to a restaurant and found a hair in my soup. It was so disgusting. I immediately called the waiter, but they just offered to replace the soup without any real apology. It really put me off the whole dining experience.
There are horror stories about living conditions in some military barracks. Rats running around, unhygienic bathrooms, and moldy beds. It's not only uncomfortable but also a health hazard. Imagine trying to rest and recover after a tough day of training in such an environment. It can really take a toll on a soldier's mental and physical well - being.
I once had an experience at a clothing store. I bought a shirt with a defect. When I went back to return it, the customer service person accused me of causing the damage myself. They were so dismissive and refused to give me a refund or an exchange. It was really frustrating as I had just bought the item and it was clearly a manufacturing issue. I ended up leaving the store very angry and never going back there again.
Well, there was a time when a cleaning service was hired for an office. They unplugged all the computers to clean around them but then forgot to plug them back in properly. When the employees came in the next day, a lot of important data was lost because some of the hard drives got corrupted. Also, some cleaning services have been known to bring in their own unruly children while working, and those kids made a mess of the client's personal belongings. Another horror story is that a cleaning crew once used a dirty mop on a white carpet, leaving it stained beyond repair.
One time I took my car to a dealership for a simple oil change. They ended up scratching the paint on my door. When I confronted them, they denied it at first. It was such a headache to prove it was their fault and get them to pay for the repair.
One horror story is about a waitress. She had a table of very rude customers. They complained about everything - the food, the speed of service, even though she was doing her best. They made her run back and forth constantly, and in the end, they left a really small tip even though she worked so hard for them.
One horror story was when I ordered a new laptop online. It arrived damaged. When I called customer service, they put me on hold for over an hour. Then they transferred me three times and finally told me I had to ship it back at my own cost, even though it was their fault for sending a damaged item.
One common element is miscommunication. For example, the customer and the service provider misunderstand each other's expectations, like in the case of the hotel giving the wrong room. Another is incompetence, such as the inexperienced stylist at the beauty salon. Also, lack of punctuality, like the car repair shop taking much longer than promised.
One horror story is about a service dog being wrongly accused of aggression. In a public place, another dog lunged at the service dog, but people around thought the service dog was the aggressor. The owner of the service dog had to deal with the stares and even some threats from bystanders, which was very unfair as the service dog was just doing its job of staying calm and focused on its handler.
Getting the wrong order is also very common. You expect to get what you ordered, but sometimes it seems like the kitchen or the server just didn't pay attention. And then there are places that serve undercooked or overcooked food, which is also a big no - no in food service.