There was an incident where a new employee was trying to learn the drive - thru orders. A customer asked for a large Coke with no ice. The new guy got so flustered that he accidentally told the kitchen to make a large ice - cream cone with no Coke. We all had a good laugh about it later, and it became a running joke at the store.
Well, a lot of people have horror stories about the cleaning. There can be some really disgusting messes to clean up in the dining area and the kitchen. Food gets spilled everywhere, and it's a nightmare to scrub it all off. Also, there are often issues with understaffing. You end up doing the work of two or three people, which is exhausting. And there are some managers who are just not very understanding and put a lot of pressure on the workers.
Some employees just try to stay positive and focus on the good days. They remind themselves that it's just a job and not let the bad experiences get to them. Others talk to their co - workers. Since they're all in the same situation, sharing horror stories can actually be a way of relieving stress.
There have also been reports of kids getting bullied in the mcdonalds playplace. Bigger kids might push around smaller ones or take their toys. It can be a really unpleasant experience for the little ones who just want to have fun.
Another common horror story is getting food that is undercooked or overcooked. Undercooked chicken can be a real health hazard, and overcooked fries can be inedible. McDonald's needs to ensure consistent cooking times to avoid these issues. Their staff should be properly trained to recognize when food is cooked just right.
I think a lot of them are real. For instance, the poor cleaning issues are very likely to be true as it's a high - traffic area for kids. And the problems with kids' behavior also happen in real life. However, there might be a few that are made up to get attention or just part of urban legends.
Well, once a customer came through the drive - thru and ordered a Filet - O - Fish. But when we handed it to them, they said they thought it was a burger for their dog. They were so confused. It was really strange but also quite funny.
One possible element could be the mystery meat. You know, rumors about what's really in those burgers. Another could be a creepy customer who gives everyone the chills. And then there's the idea of getting lost in the maze - like storage areas or basements in the McDonald's building.
There was a situation where a server accidentally spilled a whole tray of hot soup on a customer. The customer was furious and the server was so embarrassed and scared of getting fired. It was a chaotic scene with the customer yelling and the server trying to apologize profusely. After that, the restaurant had to deal with the customer's complaints and also support the server who was really shaken up.