One horror story could be about unexpected and exorbitant fees. People might find that Key Bank charged them fees they didn't anticipate, like hidden maintenance fees on accounts. It can really catch customers off - guard and cause financial strain.
Sure. There might be a case where a customer's account was frozen without proper notice. This can be a huge inconvenience, especially if they have bills to pay or need access to their funds immediately.
One horror story could be a bank teller being held at gunpoint during a robbery. Another might be dealing with an extremely irate customer who starts throwing things at the teller. And perhaps a teller discovers a major embezzlement scheme within the bank that puts their job at risk.
One horror story could be about mislabeled samples. A couple might think they are using a sperm sample from a carefully selected donor, but due to a mix - up in the sperm bank, they end up with the wrong one. This can lead to a lot of emotional distress and legal complications.
There was a case where a person was trying to get a mortgage from Bank of America. They had all the required documents and a good credit score, but the bank kept delaying the process for months, causing them to miss out on a great property deal. They had to keep providing the same documents over and over again, and it seemed like there was no real progress being made in the approval process.
The most common one is probably unexpected fees. For example, hidden ATM fees or monthly maintenance fees that were not clearly explained when the account was opened. Another common story is about poor customer service. Customers are often put on hold for a long time when they have an issue, and sometimes they don't get any real help at all.
Another horror story could be related to customer service. Some customers may have had issues with getting help when they faced problems like a lost card or unauthorized transactions. They might have been put on hold for long periods of time, or transferred from one representative to another without getting a proper resolution. I've heard of cases where customers were trying to report a stolen card and it took days for the bank to take any action.
There have also been reports of sperm banks having donors with criminal backgrounds that were not properly vetted. Imagine a family using a sperm sample from a donor who has a history of violent crimes. This is a huge horror story as it can put the safety of the family and the future child at risk, and also makes one question the reliability of the sperm bank's screening procedures.
Here's another one. A small business owner had all his business accounts with one bank. The bank suddenly froze his accounts without any prior notice, claiming some 'irregular activity'. As it turned out, it was just a mistake in their system. But in the meantime, he couldn't pay his suppliers or employees, and it nearly ruined his business.