One horror story I had was when I returned an item on eBay. The seller took weeks to acknowledge the return. I sent the item back as per the instructions, but they claimed it was damaged when it wasn't. I had to go through a long process with eBay customer service to prove my innocence. Eventually, they refunded me, but it was a very frustrating experience.
Well, I once bought a camera on Ebay. When it arrived, it was clearly defective. I started the return process. The seller kept delaying, asking for more photos and details over and over. It took weeks just to get the return approved. And then, when they finally got the item back, they claimed I had damaged it more and tried to charge me extra. It was a nightmare dealing with that whole situation.
Someone told me about their eBay return horror story. They bought an expensive item that turned out to be faulty. When they returned it, the seller kept delaying the refund. They said they were waiting for the item to be inspected, but it seemed like they were just trying to hold onto the buyer's money. The buyer had to keep pushing eBay to step in, and it took months before they finally got their money back.
Well, you should be really cautious when buying on Ebay. Look for sellers with high ratings and positive feedback on returns. When returning an item, package it well and use a reliable shipping method with tracking. Don't accept any unreasonable requests from the seller during the return process. If the seller is being difficult, contact Ebay customer service right away. They can often help resolve the issue more quickly. Also, make sure you understand the condition requirements for returns so that there are no surprises.
One frequent Ebay horror story involves buyers who abuse the return policy. They might use an item for a while and then return it saying it was defective. Sellers end up losing money on restocking fees and the item's depreciation. Also, there are cases where Ebay's customer service doesn't handle disputes fairly, leaving either the buyer or the seller feeling cheated.
One of the most prevalent ebay horror stories is when the item gets lost in transit. The tracking shows it's been shipped but then it disappears. Buyers are left in a lurch as they've paid for the item but don't have it. Sellers may blame the shipping company and the shipping company may say it was the seller's fault in packaging. Ebay then has to step in to mediate, which can be a long and drawn - out process.
Late deliveries are common horror stories. Sellers may face shipping delays due to various reasons like bad weather or carrier issues. For example, a seller promised a quick delivery for a holiday gift but it arrived weeks late, and the buyer was furious. Another is getting scammed by buyers. Some buyers may claim items didn't arrive when they actually did, just to get a free item and refund.
One horror story is when a seller shipped a very fragile item carefully but the buyer claimed it was broken on arrival. The seller had no proof of proper packing as the post office didn't document it well. So the seller had to refund the buyer even though it might not have been their fault.
Receiving counterfeit goods is common. Like when a buyer thinks they're getting a genuine brand - name watch and end up with a fake. It's frustrating as they've paid the price for the real thing.
One horror story is getting a completely different item than what was shown in the listing. For example, a buyer ordered a brand - new designer handbag, but received a cheap knock - off instead. The seller then refused to take it back or refund the money.