Well, one horror story could be a customer calling the Butterball Hotline and getting incorrect cooking instructions that led to a completely ruined Thanksgiving turkey. It was overcooked on the outside and raw inside.
One common type is the wrong cooking time advice. People rely on the hotline for accurate timings but sometimes get it wrong and end up with a poorly cooked turkey.
Once, a caller on the Butterball Turkey Hotline asked if they could stuff the turkey with a whole pumpkin instead of the traditional stuffing. It was so absurd and funny. The hotline operator patiently explained that it was not a good idea as it would not cook evenly and could cause a mess in the oven.
One memorable story is of a caller who asked if they could cook the turkey in a washing machine. The operator was shocked and had to explain in detail about the danger and unhygienic nature of such an attempt. Another was a person who thought the turkey's giblets were some sort of alien organs and called in a panic. The operator had to calm them down and explain what giblets were.
One funny story could be about a caller who thought the turkey was supposed to be cooked in its plastic wrapping. They called the Butterball Turkey Hotline in a panic when they saw the plastic melting in the oven. Another might be a person who mistook the giblets for some sort of alien organ and called freaking out. And there could be a story of a family who tried to fit a 30 - pound turkey in a tiny oven and called for advice on how to make it work.
One of the most hilarious is when someone put the turkey in the dishwasher to clean it before cooking. They called the hotline in shock when they realized their mistake. Another situation was a person who used bubble bath soap instead of butter to baste the turkey and wondered why it smelled so strange. Also, there was a family who tried to cook the turkey in a microwave that was way too small for it and then called for solutions.
One horror story could be that the person on the other end was judgmental. For example, instead of providing support, they made the caller feel worse by saying things like 'you should just be stronger'. This completely defeats the purpose of a suicide hotline which is to offer comfort and assistance.
There are reports of hotline operators accidentally disconnecting the call. This can be extremely dangerous for the caller who may think that they are truly alone and that no one cares. It can push them further into despair and increase the likelihood of them acting on their suicidal thoughts.
The Hotline Miami comics are good. They manage to capture the essence of the game and expand on the universe in a compelling way. The writing is sharp and the visuals are top-notch.