Yes. There were cases where guests' belongings were stolen from their rooms. They thought the resort was a safe place but when they came back from the beach, they found their valuables missing. It was really frustrating for them.
One horror story could be about guests finding strange and unexplained noises at night. Like a constant scratching on the walls that no one could figure out where it was coming from. It made everyone in the room feel on edge.
I heard of a Cancun resort where the pool water was not properly maintained. It smelled bad and some guests got sick after swimming in it. The resort management didn't seem to care much at first, and it took a lot of complaints to get them to start fixing the problem. It was a horrible experience for those guests who were looking forward to a relaxing pool time during their vacation.
There are stories of people staying in some of the cheaper hotels in Cancun. At night, they heard strange noises coming from the walls, like scratching and moaning. Some thought it could be rodents, but others believed it was something more sinister. One person even claimed to have seen a shadowy figure moving around the room at night. It made their stay a nightmare.
One horror story could be about a resort with really bad plumbing. Guests found sewage backing up into their rooms, which was extremely disgusting and made their stay unbearable.
Yes. There was a story of a couple who went to Cancun for their honeymoon. They booked a beautiful beachfront villa. But one night, they woke up to find all their valuables gone. They realized someone had broken in while they were sleeping. What made it worse was that they felt so vulnerable in a place they thought was safe. They were haunted by that feeling for a long time.
A guest at a Cancun resort had an issue with their bill. There were extra charges that they didn't incur. When they tried to talk to the front desk about it, the staff was unhelpful and even accused the guest of lying. It took days to sort out the mess, ruining the guest's vacation mood.
At some resorts, the customer service regarding activities was awful. Guests were promised certain excursions and activities as part of their package. But when the time came, the staff either cancelled at the last minute without proper explanation or made the guests pay extra for things that were supposed to be included.
One horror story could be about getting scammed by a timeshare salesman. They lure you in with false promises of amazing deals and then pressure you into signing contracts. Another is about bad hotel experiences, like having a room full of bugs. Also, some people have horror stories of getting food poisoning from local restaurants and spending their whole vacation sick in the hotel room.
One common theme is bad accommodation experiences like dirty rooms or unhelpful staff. Another is getting scammed by locals, either in the form of overcharging for services or just taking money for something that doesn't happen. Theft is also a recurring theme where tourists' belongings are stolen from their rooms or while they are out and about in Cancun.