I've heard of a pharmacy that had a major inventory mix - up. They ran out of a common antibiotic but didn't inform the patients waiting for it. Instead, they just gave out some other random drugs thinking they were the same. This not only didn't cure the patients' infections but also made some of them develop side - effects from the wrong drugs. It was a complete mess and put the patients' health at great risk.
There are also times when new pharmacy software is introduced during a rotation. It has so many glitches and it's hard to figure out how to use it properly. This slows down the whole process of filling prescriptions and causes a lot of stress for everyone involved.
Well, I had a rotation where the pharmacist I was working with was extremely unorganized. The inventory was a mess. There were expired drugs mixed in with the new ones. We almost dispensed an expired medicine to a patient. It was a close call and really scary thinking about what could have happened.
One horror story was when a pharmacy tech accidentally misread a prescription. Instead of giving the right dosage of a heart medication, they almost gave a much higher dose. Luckily, another tech double - checked at the last minute. It was really scary as it could have had serious consequences for the patient.
One horror story could be a pharmacy technician accidentally mislabeling medications. For example, mixing up the labels of a high - dose and a low - dose blood pressure medicine. This led to a patient taking the wrong dose and having a dangerous drop in blood pressure. It was a nightmare to sort out and endangered the patient's health.
The most common one is probably mislabeling prescriptions. It's so easy to accidentally write the wrong name or dosage on the label. Another is the wrong drug being dispensed. I know of a case where a tech grabbed the wrong bottle because they were in a hurry. And then there's the issue of running out of a crucial medication and not being able to fill prescriptions on time, which leads to angry customers.
A common one is bad customer service. For example, some staff members at CVS Pharmacy are not very friendly or helpful when customers have questions about their prescriptions or over - the - counter products.
Customers can double - check their prescriptions carefully when they pick them up. Make sure the name of the drug, dosage, and instructions are correct.
Well, one horror story I heard was about a customer who had a prescription that was constantly filled wrong. They were given the wrong dosage multiple times, which could have been really dangerous to their health.
Sure. There was a time when a customer asked the pharmacist for advice on a new medication. The pharmacist was very rude and unhelpful, just pushing the pills without explaining any possible side - effects. The customer later had a bad reaction and felt betrayed by the lack of proper service.