Hidden fees are a big problem. For example, a customer might book a flight thinking they've paid the full price, but then at the airport, they are charged extra for things like baggage that they thought was included in the Priceline deal. This can really add up and make the overall cost much higher than expected.
I heard of a person who booked a flight on Priceline. When they got to the airport, the airline said there was no record of their reservation. After hours of trying to sort it out with Priceline customer service, they still missed their flight. It was a total nightmare with lots of stress and extra costs for a new flight.
A common horror story is about the lack of customer service when things go wrong. You might have a problem with your hotel reservation made through Name Your Price on Priceline. Maybe the hotel claims they don't have your reservation, and when you try to contact Priceline, you are put on hold for a very long time. Or they give you the run - around and don't actually solve the problem, leaving you stranded without accommodation or having to pay extra to sort it out on your own.
One horror story is getting a hotel that was listed as 'near the beach'. Turns out it was miles away and in a really seedy area. The place smelled bad and the staff was rude.
First, read all the fine print carefully before naming your price. Make sure you understand what's included and what's not, especially regarding fees. For flights, check the airline's reputation for changing flight times. If it's a hotel, look for reviews of the property online. Second, call the hotel or rental car company directly after making a Priceline reservation to confirm all the details. This can prevent any surprises later.
Once I was on a flight and there was a sudden violent turbulence. It felt like the plane was dropping out of the sky. People were screaming and things were falling from the overhead compartments. It was terrifying and lasted for what seemed like an eternity.
Sure. I heard of someone who booked a hotel through Priceline Name Your Price. When they arrived, the room was not clean at all. There were dirty sheets on the bed and hair in the bathroom. It was disgusting.
Well, a lot of flight attendants talk about horror stories related to turbulence. There have been times when turbulence hits so suddenly and severely that flight attendants and passengers are thrown around. Also, there are horror stories about lost luggage. Sometimes the luggage handling system messes up and passengers blame the flight attendants even though it's not really their fault.
There was a flight where there was a strange smell coming from the ventilation system. It smelled like something was burning. Passengers were very worried about a possible fire on the plane. The crew tried to reassure them but they couldn't figure out the source of the smell for a long time. Everyone was on edge until the smell finally dissipated.
I once had a flight delay that was a total nightmare. I was supposed to catch a connecting flight. The initial flight got delayed by five hours. By the time I reached the connecting airport, my next flight had already left. I had to wait for another 12 hours for the next available flight. I was so tired and frustrated, and all the plans for the day at my destination were ruined.