There was this other time when a holiday rep misled a group of tourists about the safety of a local area. She told them it was completely safe to walk around at night. But some of the tourists got robbed. Apparently, she just wanted to keep the tourists happy without considering the real situation. And when it happened, she was nowhere to be found to help them.
One common element is false promises. Like the rep saying there will be a great pool but it turns out to be under construction. Another is bad communication. For example, not informing tourists about changes in schedules or events.
There was a situation where a customer service rep completely misinterpreted a customer's request. The customer wanted to upgrade their phone plan but the rep thought they wanted to cancel it. So, the rep started the cancellation process without confirming. When the customer realized what was happening, it was a huge mess to try and fix. The rep was not very apologetic either and it took a long time to sort out the situation.
During my beach holiday, we rented a beach house. One evening, a violent storm hit. The power went out, and water started seeping into the house. We found out that the house had some hidden leaks. It was a nightmare trying to find candles and deal with the flooding water while the storm raged outside. We ended up leaving the house in the middle of the night and finding a hotel.
Well, once I had an Avon rep who was extremely pushy. She would call me at all hours, even late at night, trying to sell products. It was really annoying and made me not want to deal with Avon at all.
One common element is difficult clients. For example, some clients are very demanding, asking for impossible discounts or delivery times. Another is strong competition. Competitors may use underhanded tactics to steal business.
One horror story is when a medical sales rep was promised a big bonus if they closed a deal with a major hospital. But the hospital's procurement process was a nightmare. They kept asking for new product demos, changing requirements, and delaying decisions. In the end, the rep spent months on it, sacrificed time with family, and still didn't get the deal. All that effort for nothing.
The unknown is often the scariest element. In holiday horror stories, like when you're in a strange place during vacation and hear unexplained noises at night. You don't know what's causing it, whether it's a ghost or some other danger.
At a holiday office party, the power suddenly went out. People were stumbling around in the dark, and someone accidentally knocked over the Christmas tree. Ornaments were shattered all over the place, and it took ages to clean up. Plus, it kind of ruined the party mood.
I had a horrible experience during holiday shopping at a local store. There was a long line at the checkout, and only two cashiers were working. As I was waiting, the person in front of me had some issues with their payment method. It took forever to resolve, and the cashier was getting frustrated. Meanwhile, my frozen items in my cart were starting to thaw. By the time it was my turn, I was so annoyed. And then, the cashier accidentally overcharged me for one of the items. It was just a mess.