One horror story is getting a rental car that breaks down in the middle of nowhere. I was on a long road trip and suddenly the engine started making strange noises and then just died. I was stranded for hours waiting for the rental company to send help.
One horror story could be getting a car that was in really bad shape. For example, the brakes were faulty. When driving in the hilly regions of Italy, the brakes started making strange noises and didn't respond well. It was a terrifying experience as we were on narrow mountain roads with sharp turns. Another story might be about hidden fees. The rental company initially quoted a low price but then added on all kinds of unexpected charges at the end, like extra insurance fees that we were not informed about before.
One horror story could be an unauthorized user getting access to a rental car through some loophole in the security system. They might take the car for a joyride and cause damage. The rental company then tries to hold the legitimate renter responsible for the damages.
First, always read the fine print. Make sure you understand all the terms and conditions, especially regarding fees. Don't just go for the cheapest option without knowing what's included. Second, inspect the car thoroughly before driving off. Take pictures of any existing damages. And third, choose a well - known and reputable rental company.
One of the typical horror stories involves an unauthorized user who hacks into the rental system. They manage to get a car at a much lower rate than normal or even for free. They drive the car around and when it comes time to return it, they just disappear. The rental company then has to bear the loss, but often they try to pass some of the costs onto other customers through increased fees. This not only affects the company's reputation but also the overall experience of regular renters.
One car rental success story is about a small local company. They started with just a few cars in a single location. They focused on providing excellent customer service, like offering free pick - up and drop - off for customers. This made them very popular in the neighborhood. Soon, word - of - mouth spread, and they got more bookings. They gradually expanded their fleet and opened new branches. Now they are one of the well - known car rental services in the city.
I heard about a family who rented a minivan for a vacation. They didn't realize until they were on the highway that the brakes were really weak. It was terrifying for them as they had their kids in the car. They had to drive very slowly and carefully to the nearest rental office to exchange the car, which completely ruined the start of their vacation.
My horror story was with a city apartment rental. The photos online looked amazing. But when we entered, it was filthy. There were stains on the carpets and the furniture was falling apart. It was not at all what we expected and really ruined our vacation mood.
There was a rental where the lights would flicker on and off by themselves, especially in the basement. The tenant once went down to check and felt an extreme coldness that was not normal for a basement. When they looked around, they thought they saw a shadowy figure out of the corner of their eye. After that, they were too scared to stay and moved out immediately.