Maybe there's a technical glitch or a problem with your account settings. Check if your Spotify app is up to date and your internet connection is stable.
There could be a few reasons. Maybe your internet connection is unstable, or Spotify is experiencing server issues at the moment. Sometimes, it might take a little while for the Wrapped story to become available to you. Just give it some time and try again later.
Perhaps you haven't updated the Spotify app to the latest version. Older versions might not support the Wrapped stories feature. Try updating and see if that fixes the problem.