In an IT support office, there was a story about a client who thought that the computer screen was dirty when they couldn't see clearly. So, they sprayed window cleaner directly on the screen. Of course, this damaged the screen. The IT support team had to explain the proper way to clean a screen while sharing a laugh about the mistake. It's a common yet funny support story.
One funny support story could be about a customer who called tech support because their cat had stepped on the keyboard and somehow changed all the language settings to a made - up language. The support agent had to patiently guide the customer through the steps to reset it while also having a good laugh about the cat's antics.
There was a person who called tech support because their laptop's Wi - Fi wasn't working. They were so sure it was a software issue. But when the tech asked them to check the physical switch for the Wi - Fi, they found out they had accidentally turned it off. It just shows how sometimes the simplest things can be overlooked.
One time a user called the help desk because they thought their computer mouse was broken. They said it wouldn't click. When the support person asked what was happening, the user said they were trying to click on a picture on their screen with a real hammer. They thought it would work like on a touch screen.
One memorable story is when a customer thought his hard drive was full because he had saved thousands of cat pictures and videos. He didn't understand why his computer was so slow until the tech support explained about storage space. Another is a person who tried to use a CD as a coaster for their coffee mug and then wondered why their CD - ROM drive wasn't working. It was full of coffee!
A customer reported that his computer was making strange noises. The tech support guy spent hours trying to figure it out. In the end, it was just a pair of headphones that had fallen behind the computer and was amplifying the normal fan noise. It was so funny that such a simple thing caused so much confusion.
Once, a user called saying their computer mouse wasn't working. When the support person asked what was wrong, the user said the mouse ball was missing. After some investigation, it turned out the user's cat had taken it as a toy.
I remember a story where a user thought their computer was overheating because it made a strange noise. The tech support found out that the user had a can of soda rattling in the drawer next to the computer. The noise was coming from there, not the computer at all.
A user once called saying their phone's screen was all black. The support person asked if they dropped it or got it wet. The user said no. After a while, it was discovered that the user had put a really thick case on the phone and accidentally covered the light sensor. So the phone thought it was in a pocket all the time and turned the screen off. It was funny how such a simple thing caused so much confusion.
Sure. One time, a user called because their computer mouse wasn't working. The tech support guy asked them to check if it was plugged in. After a long silence, the user said, 'Yes, it is, but my cat is sitting on the mousepad and won't move!' Another story is about a guy who thought his printer was broken because it kept printing blank pages. Turns out, he had put the paper in upside down.