There was also an instance where a person was promised that a particular type of treatment for a chronic condition would be covered. However, when the time came for the treatment, Liberty Health Share suddenly said it wasn't covered. The person had no choice but to stop the treatment and look for other options, which was very distressing.
I know someone who had a really hard time with the customer service. They called multiple times about a claim that was wrongly denied. Each time they called, they got a different story from the representatives. Some said they would look into it, others said it was already decided and couldn't be changed. It was a total mess for that person.
Sure. I've heard of a case where a member had a serious medical emergency. They submitted their claim promptly, but Liberty Health Share took forever to even start looking at it. By the time they finally got around to it, the member was in a lot of debt because they had to pay the medical bills upfront.
Sure. There was a case where a patient with a heart condition was misdiagnosed as having anxiety. They were given anti - anxiety medications instead of proper heart - related treatment. As a result, their heart condition worsened until they had a near - fatal episode. Another example is when a pregnant woman had to wait for hours in a hospital waiting area in labor because there were no available maternity beds.
There have been reports of misdiagnosis. Some doctors, due to overwork or lack of proper training, misdiagnose patients. For instance, a patient with a serious underlying condition was treated for a minor ailment initially. By the time the correct diagnosis was made, the patient's condition had deteriorated significantly.
There was a story about a woman who had to have an emergency surgery. United Health Care made her jump through so many hoops to get pre - approval. By the time they finally approved it (barely in time), the added stress had made her condition even more difficult to manage. It's like they don't fully understand the urgency of medical situations sometimes.
There was a case where a student had a mental health issue. However, the support system at Liberty University was not very helpful. The university's approach to mental health was more of a 'pray it away' kind of thing rather than providing proper counseling and medical resources. This student really struggled and felt abandoned by the institution during a very difficult time in their life.
Sure. In one case, a large hospital network used Health Catalyst to improve its population health management. They were able to segment their patient population based on risk factors such as age, chronic conditions, and lifestyle. This allowed them to target preventive care initiatives more effectively. For example, they offered specific wellness programs to patients at high risk of developing diabetes, which led to a significant reduction in the incidence of new diabetes cases in that population.
Well, some horror stories might involve long delays in claim processing. People could be left waiting for months to get their medical expenses covered, which can be a real nightmare especially when they're facing financial strain due to illness.
One example could be a customer who was promised a certain amount of energy production but received much less. The solar panels installed by SolarCity did not perform as expected due to what was later found to be a miscalculation in the system design.
I've heard of a story where a mental health patient was left in a waiting area for hours without any proper assessment or support. The staff seemed too busy to attend to this person who was clearly in distress, which is really unacceptable in a health system.
In some horror stories, people's mental states are completely altered. There was a woman who took ibogaine and afterwards, she couldn't recognize her own family members. She had a complete dissociation from her previous life. She was in a state of confusion and fear all the time. She lost her job and her social life because she couldn't function normally. It took months of therapy just to get her to a point where she could start to regain some of her former self.
Another example is when people underestimate how much they will need in retirement. A person might have saved a little but not accounted for inflation and rising healthcare costs. So, when they retire, they find their savings are depleted much faster than expected, leaving them in a financial bind.