What are some 'brother restaurant horror stories'?

In some Chinese restaurants, there are rumors of using very low - quality ingredients that are not fresh. I heard about a place where the fish smelled off even before it was cooked. The owner was trying to cut costs by buying the cheapest ingredients available. This not only affects the taste but also poses a health risk to the customers.

One horror story could be finding a hair in the sandwich. It's really disgusting when you take a bite and suddenly see a strand of hair. Another might be getting food poisoning from their food. You eat at Subway and then end up with a really bad stomachache, vomiting and diarrhea. It makes you wonder about the hygiene standards.

There was a restaurant that had a rodent problem. The manager tried to keep it quiet, but eventually, customers started seeing mice running around. It was a nightmare for the reputation of the place. The health department got involved, and the restaurant had to close for a while to fix the problem. They lost a lot of business during that time, and it took ages to regain customers' trust.

One horror story is finding a rat in the food storage area. I once worked in a small restaurant and one day, a chef opened the pantry to get some flour and there was a big rat scurrying around. It was disgusting and we had to throw out a lot of food.

One horror story is dealing with extremely rude customers. They might yell at you for the smallest things like a slightly late meal or not having their preferred condiment. I once had a customer who threw his plate on the floor just because his steak was medium - well instead of well - done.

There was a case where a restaurant's freezer broke down on Black Friday. All the frozen food started to thaw. They had to quickly figure out what they could still serve and what to do with the rest. It was a nightmare as they tried to salvage the situation while still serving customers. Some customers got sick from the food that might have been affected, which led to a lot of negative reviews.

Bad customer service is also a big one. I went to a chain place where the waitress was rude. She rolled her eyes when we asked for more water and took forever to bring the check. It made the whole dining experience unpleasant.

One horror story could be getting all the permits. In many places, there are numerous permits required for a restaurant, like health permits, building permits for renovations. A friend of mine thought he could open his new place in a couple of months. But he got stuck in the permit process for over a year. The local council kept asking for more paperwork and changes to the building plans. It was a nightmare as he had already signed a lease, hired some staff, and was paying rent all that time without being able to open.

Staffing problems are also common. I heard about a new restaurant where the chef they hired just didn't show up on the opening night. They had a full house of customers waiting for their fancy meals. The owner had to scramble and try to cook some basic dishes himself, but it was a disaster. The customers were not happy and left bad reviews all over the place, which really hurt the new business.

One horror story is when a restaurant host was extremely rude to a family with small children. The host refused to seat them near an exit as they requested for easy access with a stroller. Instead, the host made snide remarks about how they should have planned better. It made the family's dining experience start off on a very bad note.