In the case of Google Maps, a major factor was the vision behind the project. The idea of mapping the whole world was ambitious. To achieve this, they had to invest a great deal in data collection and infrastructure. They also had to collaborate with various partners for things like getting access to certain areas for data collection. The ability to integrate with other services, such as local business listings, has also added to its success. This has made Google Maps not just a mapping tool but also a platform for finding local services and businesses.
Well, for Google Maps' success, technology is crucial. Advanced algorithms are used to calculate the best routes. The use of artificial intelligence in predicting traffic patterns also plays a part. Good user experience design is another factor. It's easy to use, with a simple interface for searching locations and getting directions. And of course, the wide availability across different platforms, from mobile to web, has made it accessible to a large number of users.