Another aspect is in the context of emergency services. When an emergency call is made, the IMSI can be used to quickly locate the caller. There was a situation where a hiker got lost in a remote area. Thanks to the accurate location information provided through the IMSI, the rescue team was able to reach the hiker in a timely manner. This shows how IMSI can be crucial in enhancing the safety and overall customer experience during emergencies.
Sure. In some cases, IMSI has been used to offer personalized services. For example, an operator was able to identify high - value customers based on their IMSI and provide them with exclusive offers like extra data or priority customer service. This not only improved the experience for those customers but also increased customer loyalty.