Mechanics using counterfeit parts is also a common horror story. A customer believes they are getting quality parts for their vehicle but later finds out that the mechanic used fake parts which can lead to further problems down the road. Also, some mechanics might not be honest about the work they've actually done. They might claim to have replaced certain parts when they really haven't.
Well, there was this customer who thought his car was haunted. Every time he started it, there was a spooky noise. Turns out, a mouse had made a nest in the engine and was moving around. Another story is about a customer who filled his windshield washer fluid with vodka by mistake. When he tried to clean the windshield, the whole car smelled like a bar.
There was a customer who left her car at a mechanic shop for a brake repair. When she got it back, the brakes were still not working properly. She found out later that the mechanic had used sub - standard parts. She had to take it to another mechanic and pay double to get it fixed right.
One common theme is dishonesty. Mechanics might lie about the problems with the vehicle to overcharge customers, like saying a major part needs replacing when it's just a minor fix.
Another common horror story is about overcharging. Some restaurants add extra charges that are not clear to the customer. A friend of mine was charged for a side dish that was supposed to be included with the main course, and they didn't notice until they got the bill.
One of the most common elements is the failure to solve the problem. The customer approaches the customer service with an issue, but instead of getting it resolved, they are given the run - around. The staff may transfer them from one department to another without any real attempt to fix the issue. This makes the customer feel unvalued and frustrated. For example, I had an issue with my laptop and the customer service just kept passing me around between different technicians, and in the end, my problem was still not solved.
Long hold times are very common. Customers end up waiting for ages, which is a waste of their time. For example, I once waited two hours for a bank's customer service.
The most common horror stories include bad hygiene. For instance, dirty restrooms or unclean eating areas. Then there are the issues with the food itself. Sometimes the food is undercooked or overcooked. And let's not forget about the customer service problems. Rude or unresponsive employees can really ruin a customer's experience at McDonald's. There have been cases where customers were made to feel like they were a bother when asking for simple things like extra ketchup.
A really common type of Tumblr customer horror story involves glitches in the Tumblr system that affect the customer's experience. For instance, a customer might be in the middle of customizing their blog when suddenly all their changes are lost due to a system glitch. Or they might be trying to purchase something from a Tumblr store and the payment gateway keeps failing for no apparent reason. This can be extremely annoying for the customer, especially if they've spent a lot of time on their Tumblr activities.
Food contamination is very common. Like the presence of foreign objects such as hair, plastic pieces or bugs in the food. It's really off - putting.
One common complaint is long wait times. Customers often have to wait for hours on hold just to talk to a representative. Another is unhelpful responses. Sometimes, the agents seem to not understand the problem fully and give generic solutions that don't work. Also, there are cases where Apple refuses to honor warranties without proper justification, leaving customers frustrated and having to pay for repairs that should be covered.