Sure. A person booked a car rental through a third - party. When they picked up the car, it had a lot of scratches and dents that were not noted on the paperwork. The rental company blamed the third - party for not providing accurate information and the third - party was difficult to reach to resolve the issue.
Well, I know of a traveler who booked a cruise through a third - party. The third - party promised certain amenities and a specific cabin type. However, when they boarded the cruise, they found out that the cabin was much smaller than expected and some of the amenities were not available. The cruise line said they had no knowledge of the third - party's promises and the traveler was left disappointed. This highlights the lack of proper communication and reliability when dealing with third - party bookings.
Here's another one. A couple booked a luxury hotel stay through a third - party. They prepaid for the stay. But when they arrived, the hotel said they were overbooked. The third - party hadn't informed them properly. The couple was then sent to a much lower - quality hotel far from their original destination. They were very frustrated as they had specifically chosen that luxury hotel for a special occasion.