We can learn the importance of innovation. Havells might have introduced new products or improved existing ones, which attracted customers. For example, if they developed energy - efficient electrical appliances, it would give them an edge in the market.
One thing could be their marketing strategy. They might have effectively promoted their brand. They could have used various channels like advertising on TV, social media, or in - store promotions. Their brand image might be strong, which made consumers trust their products more than competitors.