Once, a customer contacted IT support saying that their laptop was making a really loud buzzing sound. The support technician asked them to check if anything was stuck in the fan. After a while, the customer sheepishly admitted that they had dropped a small toy in the air vent. It took some effort to remove it, but the whole situation was quite comical as it was such an unexpected thing to happen.
In an IT support office, there was a story about a client who thought that the computer screen was dirty when they couldn't see clearly. So, they sprayed window cleaner directly on the screen. Of course, this damaged the screen. The IT support team had to explain the proper way to clean a screen while sharing a laugh about the mistake. It's a common yet funny support story.
One funny support story could be about a customer who called tech support because their cat had stepped on the keyboard and somehow changed all the language settings to a made - up language. The support agent had to patiently guide the customer through the steps to reset it while also having a good laugh about the cat's antics.
There was a person who called tech support because their laptop's Wi - Fi wasn't working. They were so sure it was a software issue. But when the tech asked them to check the physical switch for the Wi - Fi, they found out they had accidentally turned it off. It just shows how sometimes the simplest things can be overlooked.
Once, a user called saying their computer mouse wasn't working. When the support person asked what was wrong, the user said the mouse ball was missing. After some investigation, it turned out the user's cat had taken it as a toy.
I remember a story where a user thought their computer was overheating because it made a strange noise. The tech support found out that the user had a can of soda rattling in the drawer next to the computer. The noise was coming from there, not the computer at all.
A user called because they couldn't access the internet. After some troubleshooting, it became clear that they had typed their password as 'password' but the actual password was 'Password123' (with a capital P). They were so sure it was right that they argued with the support person for a while.
There was a situation where a man paying child support was a bit of an inventor. He created these really strange but useful gadgets for the kids instead of giving money. Things like a self - stirring spoon for their cereal and a hat with built - in headphones. The kids thought it was the coolest thing ever, and it made the whole child support process a bit more interesting and fun.
Sure. There was a case where the non - custodial parent was supposed to pay child support in the form of groceries. Instead of buying normal items, he bought all kinds of crazy novelty foods like blue - colored popcorn and gummy burgers. The kids were both confused and delighted.
Well, I remember a story where a customer contacted support because they thought their computer mouse had a mind of its own. They said it would move randomly and click things on its own. After some investigation, it turned out their cat was sitting on the mouse pad and batting at the mouse when they weren't looking. It took a while for the customer to realize what was really going on.
Well, here are some. A person reported that their keyboard was typing random letters. Tech support asked if anything was spilled on it. The user said no. Eventually, they found out the user's cat was walking on the keyboard. Also, a guy called saying his computer was making a strange noise. It ended up being a piece of paper stuck in the fan. There was also a case where a user thought their monitor was broken as it was black, but they had just accidentally turned it off.
There was this case where a designer made a logo for a tech startup. The design was so bad that it looked like a child had drawn it. When the tech support was called in to fix the logo for digital use, they had a good laugh. They then worked with the designer to come up with a new concept that was modern and professional. It was funny how the initial 'crap' design led to a great final product.