Can you share some more Walmart customer service horror stories?

One horror story is about a customer who tried to return a defective product. The Walmart staff was extremely unhelpful, constantly passing the buck between different departments and refusing to process the return without a valid reason. It took hours of arguing and multiple trips to the store just to get a simple refund.

Well, in terms of customer service horror stories at Walmart Auto Center, one common issue is lack of communication. A customer may drop off their car in the morning and not hear anything until they go to pick it up in the evening. And if there were any problems or delays, the staff didn't inform the customer. Another aspect is that the staff might not be very knowledgeable. When customers asked for advice on certain car issues, they got very vague or wrong answers which led to more problems down the road.

I once had an experience at a clothing store. I bought a shirt with a defect. When I went back to return it, the customer service person accused me of causing the damage myself. They were so dismissive and refused to give me a refund or an exchange. It was really frustrating as I had just bought the item and it was clearly a manufacturing issue. I ended up leaving the store very angry and never going back there again.

One horror story was when I ordered a new laptop online. It arrived damaged. When I called customer service, they put me on hold for over an hour. Then they transferred me three times and finally told me I had to ship it back at my own cost, even though it was their fault for sending a damaged item.

I had a flight that got delayed for 5 hours due to 'technical issues'. We were stuck in the airport lounge with no proper communication from the airline. They didn't provide any food vouchers or update us regularly. When we finally boarded, the plane was dirty and the seats were uncomfortable. It was a nightmare.

Sure. There are cases where the staff is rude. They might be having a bad day, but that's no excuse to be impolite to customers. For instance, snapping at a customer who asks for a refill or being dismissive when a customer has a complaint about their order.

Sure. A customer once bought a new refrigerator from Walmart. When it was delivered, it had a big dent on the side. The customer called Walmart's customer service immediately. But they were passed around from one department to another, and it took them hours just to get someone to start looking into the issue.

One horror story could be long lines at the checkout. Customers might wait for ages with a full cart, especially during peak hours like weekends or holidays. It's really frustrating when you just want to get home quickly.

Sure. A customer went in to buy a game for a younger relative. The game had an age rating that was appropriate for the relative. But the Gamestop employee tried to push a more expensive and inappropriate game on the customer, saying the one they wanted was 'boring'. This was really unethical behavior from the staff.

Sure. There was a case where a customer service agent received a call from a customer who was drunk. The customer was slurring words and making no sense at all, but still insisting on getting help with an order that didn't even exist. It was a waste of time and very frustrating for the agent.