There was this instance where a customer received a completely wrong order. Instead of the vegetarian meal they ordered through DoorDash, they got a meat - based dish. Turns out, the restaurant mixed up the orders and the Dasher didn't check. The customer was really disappointed as they had dietary restrictions.
One horror story could be when the Dasher takes forever to deliver. I once ordered food and the Dasher got lost multiple times. By the time the food arrived, it was cold and soggy. It was really frustrating as I was hungry and waiting for a long time.
One horror story could be getting food that's completely different from what was ordered. For example, ordering a steak dinner and getting a cold sandwich instead. It's really frustrating when you're hungry and expecting a specific meal.
Well, a common horror story is when a doordash driver arrives at a restaurant and the order isn't ready. They have to wait for a long time, like 30 minutes or more. This messes up their whole schedule for other deliveries. Also, there are cases where a customer gives the wrong address. The driver goes all the way there only to find out it's the wrong place, and then has to figure out the correct one while the food is getting cold. Some drivers have even had food stolen right out of their hands when they were about to deliver it.
I heard a story where a Doordash customer ordered a simple meal but received a huge feast instead. Apparently, there was some mix - up at the restaurant where they prepared the wrong order but sent it anyway. The customer was initially shocked but ended up having a great time sharing the extra food with their family.
One success story could be a small local restaurant that saw a significant increase in sales after partnering with Doordash. They were able to reach a wider customer base who might not have otherwise visited the restaurant. Another could be a delivery driver who was able to earn a stable income and support their family through Doordash. They could work flexible hours and take advantage of peak delivery times.
A colleague of mine had a Doordash order for some Chinese food. The driver got to the wrong building first and ended up at a dentist's office. The dentist's receptionist called my colleague to say there was a confused Doordash driver with her food at their place. By the time the driver finally reached my colleague, he was red - faced but also laughing. It was quite a story that spread around our office and always makes us laugh when we think about it.
One driver had a customer who kept changing the delivery location while the driver was on the way. It was so frustrating as it made the delivery time much longer. Another time, a driver was delivering to an apartment building but the elevator was broken. He had to climb several floors with a heavy load of food, and by the time he reached the customer, the food was not in the best condition.
One time I ordered from Doordash. The delivery guy took forever. When he finally arrived, the food was all spilled inside the bag. It was a mess. He just handed it to me like it was normal and left without an apology. I was so disappointed as I had been waiting for that meal for a long time and it was completely ruined.
The DoorDash top stories could involve various aspects. For instance, there might be stories about record - breaking delivery numbers during a particular season or event, indicating high demand for their service. It could also be about any awards or recognition they've received in the food delivery industry. Additionally, if there are any major changes in their fee structure, either for customers or for the restaurants partnering with them, that would likely be a top story as it impacts many people involved in the DoorDash ecosystem.
One time, I ordered pizza through Doordash. When the driver arrived, he had this huge stack of pizzas in his car. Turns out, he had picked up multiple orders from the same pizzeria and got a bit confused. He started looking through all the boxes trying to figure out which one was mine. It was really funny seeing him so flustered.
One scary Doordash story I heard was about a customer who ordered food late at night. When the Dasher arrived, the house was completely dark except for one flickering porch light. The Dasher felt a really eerie vibe but still left the food at the door. As he was walking away, he heard strange noises coming from inside the house. He quickly got in his car and drove off, and later found out that the neighborhood had a reputation for being haunted.