What are some Philippine call center ghost stories?

Most likely they are superstition. In call centers, people are often stressed and tired. Strange noises or feelings of unease can be due to exhaustion and the overactive imagination that comes with it. Also, old buildings might have creaky floors or faulty wiring that can cause things like lights flickering.

No, I don't think call center ghost stories are real. Most of these stories are likely the result of overactive imaginations, the stress of working in a call center environment, or just people trying to spook each other.

Well, in some call center ghost stories, employees have reported that their computers would turn on and off by themselves in the middle of the night. For example, there was this one call center where a worker was alone on the graveyard shift. She heard the sound of a chair moving on its own as if someone was sitting down. Then, the phone started to ring, but when she picked it up, there was no one on the other end. It was really spooky.

One success story is a call center that improved customer satisfaction by implementing a new training program for agents. The agents became more empathetic and efficient in solving problems.

Well, a common 'call center agent horror story' is getting prank calls. Some pranksters waste the agent's time by pretending to be interested in the product or service but then start making jokes or just being silly. Agents also face horror when they are transferred a call from another agent who didn't handle the initial situation well. So, the new agent has to deal with an already frustrated customer. Moreover, there are times when the call quality is so bad that the agent can't understand the customer, and the customer gets angry because they think the agent isn't listening.

One horror story is dealing with extremely rude customers. I once had a customer who just screamed at me non - stop for a minor issue. They wouldn't let me speak and just kept hurling insults. Another is the long working hours. Sometimes we had to stay overtime without proper notice just to finish handling a large volume of calls. And also, the strict monitoring. Every call is recorded and analyzed, and if you make a small mistake in what you say, you could get in trouble.

One horror story could be dealing with extremely angry callers all day. For example, a BuzzFeed call center agent might have to face a customer who is furious about a wrong article or misinformation. The caller could be shouting and using offensive language, making the work environment very stressful.

Many Philippine ghost stories have their origins in the country's rich cultural and religious heritage. For example, some stories are influenced by the pre - Spanish beliefs of the indigenous people. These beliefs often involved spirits of nature and ancestors. When the Spanish colonized the Philippines, Catholicism was introduced, and some ghost stories incorporated elements of Catholic theology, like the idea of purgatory and lost souls.

There are rumors of a ghostly student still haunting the library. It is said that this student died unexpectedly while studying late in the library and now his presence can be felt especially in the quiet corners. He is often described as a shadowy figure among the bookshelves.

One common Philippine school ghost story is about the White Lady. It is said that she haunts the hallways of old school buildings at night. Students claim to have seen her figure in white robes, often near the library or abandoned classrooms.