There was a case where a restaurant host mixed up the reservations and ended up seating two different parties at the same table. One party had been waiting for a special anniversary dinner. It led to a huge argument between the two parties and the restaurant staff had a hard time sorting it out. The host was completely flustered and didn't handle the situation well at all. There was shouting, and it really ruined the evening for everyone involved.
One horror story is when a restaurant host was extremely rude to a family with small children. The host refused to seat them near an exit as they requested for easy access with a stroller. Instead, the host made snide remarks about how they should have planned better. It made the family's dining experience start off on a very bad note.
I heard about a restaurant host who had a personal grudge against a particular customer. The customer had given a negative review a long time ago. So when this customer came in again, the host seated them in a corner near the kitchen where it was noisy and smelled like grease. The customer complained, but the host just shrugged and said it was the only table available, which was clearly a lie. This made the customer vow never to come back to that restaurant.
There was this one restaurant where the host seemed to be in a very bad mood all the time. He was short - tempered and snapped at us when we asked for a different table because the one we were assigned was near the kitchen and very noisy. His attitude just made the whole dining experience unpleasant.
One common horror story is when the host forgets your reservation. You show up excited for your meal, but they have no record of it. Then they either make you wait a long time or turn you away. It's really frustrating.
Rudeness is a common one. Like when a host is short - tempered and snaps at customers for no good reason. Another is incompetence, such as getting the reservation details wrong. And then there's the case of the host showing favoritism. For example, seating regular customers in the best spots while making new customers wait for no good reason.
One horror story is about a host who promised a clean and quiet place. But when the guests arrived, the room was filthy with dirty sheets and trash everywhere. The host was unresponsive too.
One horror story is when a cook found a live cockroach in the food storage. It was disgusting and they had to quickly clean out the whole area to make sure no contaminated food was served. They also had to deal with angry customers who heard about it later.
One horror story is when a server had a customer who was extremely rude. The customer constantly complained about every little thing, from the temperature of the water to the color of the tablecloth. The server tried to be polite but the customer just kept berating them in front of other diners.
One horror story could be about finding a hair in the food. It's really disgusting and ruins the whole dining experience. Just imagine you're about to take a bite of your delicious meal and then you spot a long hair tangled in it.
There was this time in a restaurant where the kitchen had a rat problem. A customer saw a rat running across the floor near the kitchen entrance. It was terrifying, and of course, it made people question the hygiene standards of the whole place. The management tried to deny it at first, which made the situation even worse.
Sure. One horror story is about a host family that was extremely controlling. They dictated every minute of the guest's day, from when they could eat to what they could wear. It was like living in a prison.
I heard of a 'harvest host' situation where the host was extremely rude. They made the guests feel unwelcome from the start. They constantly complained about every little thing the guests did, like using a bit too much water or making a small noise. The guests couldn't wait to leave that horrible place.