A mystery shopper went to a coffee shop. He ordered a cappuccino, and the barista made a really elaborate design on the top. But when he took a sip, it was so sweet that it was almost undrinkable. Turns out the barista had misread the order and added way too much syrup. This became a funny story among the mystery shopping community as it showed how a great presentation doesn't always mean a great product.
Sure. Once a mystery shopper was sent to a fast - food restaurant. He ordered a burger, and when it arrived, it had so much lettuce that it looked like a salad burger. The staff didn't seem to notice how odd it was. He reported this in his evaluation, and later found out they changed their burger - making process to ensure a more balanced amount of ingredients.
One horror story is when a mystery shopper was assigned to a restaurant. The staff there recognized the shopper as a mystery shopper even though they were supposed to be undercover. They then treated the shopper extremely well, but in a very fake way. It completely defeated the purpose of the mystery shopping experience.
One memorable story is about a mystery shopper in a bookstore. The cashier was so distracted by their phone that they rang up the items three times. The mystery shopper just watched in amusement as the cashier finally realized the mistake. It was funny because it was such a basic error in a place that's supposed to be calm and organized.
One horror story is about a Shipt Shopper who got a large order with a tight deadline. The store was out of several key items, but the customer wouldn't accept substitutes. The shopper had to run to multiple stores to try and complete the order, and in the end, still got a bad rating just because of the items that were out of stock. It was really unfair as the shopper did their best.
A secret shopper once went to a hotel. The lobby looked great and the check - in process was smooth. However, when they got to their room, there were hairs on the bedsheets. On the other hand, at a bookstore, the staff was very knowledgeable and helped the secret shopper find exactly what they were looking for.
Sure. Here's one. There was a small town where people kept hearing strange laughter at night. One day, a detective came. After days of investigation, he found it was just an old parrot that escaped from a magician's house. The parrot had learned to laugh in a really spooky way.
There was a secret shopper at a jewelry store who was checking for product knowledge of the staff. The shopper asked about a rare gemstone ring. The salesperson initially gave some wrong information. However, when the shopper revealed their identity at the end of the visit, the store provided extra training to the staff so they could be more accurate with product details in the future.
There was a shopper who got an order from an elderly customer. The list had some hard - to - find items. The shopper spent extra time going to different stores to find everything. When the shopper delivered, the elderly customer was so grateful and shared some old - fashioned recipes with the shopper as a thank - you. This shows the unique interactions that can happen during Instacart shopping.
Sure. One time I was a mystery shopper at a fast - food place. I ordered a burger and when it came, there was a huge dollop of ketchup in the middle of the bun, like a ketchup volcano. The staff just stared at me when I pointed it out, completely clueless. It was both funny and a bit concerning for the store's service quality.
One funny murder mystery story is about a detective who was trying to solve a case in a small town. The main suspect was a baker. The baker's alibi was that he was baking bread all night for the next day's market. But the detective found out that the oven was not even hot in the morning. It turned out the baker was just too lazy to get up early and made up the story.
One common element is unprofessional staff behavior. Like the staff being rude or overly fake as in the case where they spot a mystery shopper. Another is poor service quality, such as a dirty hotel room or long waiting times. And sometimes, there are management issues, like the store manager yelling at the staff which creates an uncomfortable environment for the mystery shopper.