I remember a story where a waiter in a café was taking an order for coffee. The customer said 'I want my coffee black like my soul'. The waiter replied 'We don't have coffee that dark, but we can make it really strong for you'.
At a pizza place, a group of friends ordered a large pizza. When it came, it was cut into the weirdest shapes. Some slices were huge triangles, some were small rectangles. The delivery guy said 'Our new pizza artist was a bit creative today'. Everyone had a good laugh and still ate it all.
There was this situation in a seafood restaurant. A customer asked for a lobster. When the waiter brought it out, the lobster's claw was up as if it was waving. The customer said 'Is it saying hello or goodbye?' The waiter said 'Probably hello to your plate' and they both chuckled.
There was a service dog named Rocky. His owner had a habit of losing his keys. One day, Rocky found the keys under a pile of papers. But instead of just giving them to his owner, he played a little game. He ran around the room with the keys in his mouth, making his owner chase him. Eventually, he dropped the keys at his owner's feet, looking very proud of himself. It was a really funny moment.
A service advisor once had a customer who said his car was making a 'whooshing' sound. The advisor checked everything and finally realized the customer had a new phone mount on the windshield. The air from the vents was hitting it and creating the noise. Another one was a customer who thought his car's GPS was sending him to the wrong places. Turns out he had the wrong country settings on it.
One memorable story is about a service writer who received a car that was leaking fluids everywhere. He quickly got the mechanics to diagnose the problem. It turned out to be a complex issue with the engine. The service writer kept the customer informed every step of the way. After days of hard work, the car was fixed and the customer was impressed by the transparency and the quality of the service.
I remember once when we were helping at a local shelter. A new volunteer was trying to feed the dogs. He didn't realize that one of the dogs was really eager and jumped up, knocking the bowl of food out of his hands and all over his shirt. He just stood there with a look of shock on his face while the dog happily ate the food from the floor.
There was a story in a tech store. A customer came in complaining that his new phone's autocorrect was changing his texts into really strange things. The customer service guy said, 'Well, it seems your phone has a mind of its own. Maybe it's trying to write a novel!' The customer couldn't stop laughing. This simple humorous response made the whole situation less frustrating for the customer.
At a fast food drive - thru, a customer was ordering and his dog in the backseat started barking really loudly. The customer got flustered and accidentally ordered 10 burgers instead of 1. When he realized what he had done, he just decided to keep them all and share with his neighbors. It was a funny moment for everyone involved.
In a hotel, a guest called the front desk asking for a wake - up call from a 'famous singer'. The staff managed to play a song by his favorite singer as the wake - up call. Another story is from a taxi driver whose customer tried to pay with a handful of seashells, claiming they were 'ancient currency'.
A fire department got a call about a 'fire' in a building. When they arrived, they saw a little girl with a flashlight under a blanket, pretending it was a campfire. Her parents were very apologetic but the firemen just chuckled and told the girl not to scare them like that again.
I remember a story from 2023 where a little kid at a park thought a statue was a real person and started having a full - blown conversation with it. The kid was asking questions like 'Why are you so quiet?' and waiting for an answer. It was really cute and funny.
Sure. One time, a customer in a diner asked for a burger without pickles. But when the burger arrived, it was full of pickles. The customer was so confused and the waiter was extremely embarrassed. They quickly made a new one and gave the customer a free dessert to make up for it.