In a company, a virus spread through the network like wildfire. It started encrypting all the files on the computers. The IT department tried everything but couldn't stop it in time. The company had to pay a huge ransom to get the decryption key. Even then, some files were permanently lost because the encryption process was corrupted for some of them.
One horror story is when a customer spilled coffee on their laptop and then called tech support. They expected the laptop to be fixed for free immediately. They were rude and refused to accept that it was their fault. It took ages to make them understand they had to pay for the repair.
One funny story is about a tech support guy. A customer called saying their computer mouse wasn't working. After a long series of questions, the tech support guy finally realized that the customer had put a piece of tape over the optical sensor of the mouse because they thought it was a 'dirt protector'. When they removed the tape, the mouse worked fine.
One horror story is when a user accidentally deleted all the important data on the company server. The IT tech support had to try every possible data recovery method, but most of it was lost. It was a nightmare as it led to a big setback for the company's ongoing projects.
A rad tech once told me about a situation where they received a radioactive sample for testing. But the container it was in was damaged during transit. They had no idea how much radiation had been leaked. The whole department had to be shut down immediately and they had to call in a special hazmat team to deal with it.
A vet tech horror story could be a situation where a sick animal was brought in with an unknown disease. The vet tech was the first to handle it and later found out that the disease was highly contagious. They were worried about having exposed themselves and other animals in the clinic. Another one was when a vet tech was assisting in a difficult birth of a large dog. There were complications and blood everywhere. It was a very gory and scary scene. And in one instance, a vet tech was trying to draw blood from a very uncooperative horse. The horse kicked out and nearly hit the tech in the face, which was a really frightening moment.
One horror story is about a misdiagnosis. The ultrasound tech thought it was just a cyst, but it turned out to be a tumor. By the time the real problem was discovered, it had grown and made the treatment much more difficult.
One computer horror story is about a virus that wiped out all the data on a company's servers overnight. The employees came to work the next day and found that years of important files, customer information, and ongoing projects were just gone. It was a nightmare for the IT department to try and recover what they could.
There are also horror stories about data loss. A customer might accidentally delete important files and then expect the tech support to magically recover everything. Even if it's possible to recover some data, it's not always a 100% solution. And some customers get really angry when they realize that not all their data can be retrieved. This can lead to a very unpleasant tech support experience.
Well, here are some. A person reported that their keyboard was typing random letters. Tech support asked if anything was spilled on it. The user said no. Eventually, they found out the user's cat was walking on the keyboard. Also, a guy called saying his computer was making a strange noise. It ended up being a piece of paper stuck in the fan. There was also a case where a user thought their monitor was broken as it was black, but they had just accidentally turned it off.
Well, I heard one where a customer had a simple hardware issue with their Dell laptop. The tech support made them go through countless software diagnostics that had nothing to do with the actual problem. It took weeks to finally get someone to admit it was a hardware fault.