Can you share any Costco Employee Horror Stories related to customer behavior?

Sure. There was a customer who got into an argument with the gun shop owner over the price of a particular gun. He became so enraged that he started waving another gun he had on him around in the store. Everyone in the shop was terrified, fearing that he might accidentally fire it. Luckily, the shop owner managed to calm him down before anything bad happened.

One really bad incident involved a group of unruly guests who were drunk. They harassed an employee, making inappropriate comments and even trying to touch them. The employee felt very violated but had to handle the situation carefully to avoid causing a bigger scene. Disney World is supposed to be a family - friendly place, but these kinds of guest behaviors can make it a nightmare for employees.

One horror story could be the extreme rush during holidays. Employees have to deal with hordes of customers. I heard an employee talk about how they had to constantly restock shelves while being bombarded with questions from customers, and there was no time to take a proper break. It was pure chaos and exhaustion.

Sure. A customer went in to buy a game for a younger relative. The game had an age rating that was appropriate for the relative. But the Gamestop employee tried to push a more expensive and inappropriate game on the customer, saying the one they wanted was 'boring'. This was really unethical behavior from the staff.

Sure. I've heard of customers trying to get in touch with Fedex about a missing package. They were put on hold for hours, transferred from one department to another, and still didn't get any real help or answers.

A common horror story in dropshipping regarding customer service is when there is a lack of communication between the dropshipper and the customer. For example, if a product is out of stock, the customer is not informed in a timely manner. Instead, they keep waiting for their order, and when they finally inquire, they find out it's not available. This leads to a lot of dissatisfaction. Dropshippers need to have a proper system in place to keep customers updated on their orders at all times.

There could be a case where a customer had a legitimate complaint about a renter who was misusing their property. But Spinlister's customer service was slow to respond and didn't take appropriate action to protect the owner's interests. This led to further damage to the property and a lot of frustration for the owner.

Sure. There was a time when a customer asked the pharmacist for advice on a new medication. The pharmacist was very rude and unhelpful, just pushing the pills without explaining any possible side - effects. The customer later had a bad reaction and felt betrayed by the lack of proper service.

Sure. An employee once told me that during the Night of Joy, a guest got extremely angry because they had to wait in line for a food stand. They started yelling at the employee, blaming them for the long wait. The employee tried to explain that it was a busy night but the guest wouldn't have it and continued to be very hostile.

In some cases, employees have to handle customers who try to scam the system. For example, a customer once tried to return a used and damaged item, claiming it was defective when they bought it. The Home Depot employee knew it was a lie but the customer was so persistent. The company's return policy sometimes made it difficult for the employee to firmly say no, and they had to waste a lot of time arguing with the customer and trying to prove the item was misused.