A simple restart of your device can also help. Sometimes glitches get cleared after a restart. Also, ensure that your Snapchat app is updated to the latest version. Out - of - date apps can often have bugs that prevent normal functions like saving stories.
If the problem persists, contact Snapchat support. They can look into specific issues related to your account or device. You can usually find support options within the app itself. Explain your situation clearly, including details like when the problem started and if there were any error messages when you tried to save the story. This will help them diagnose the problem more quickly.
First, ensure your device has a stable internet connection. Without it, the deletion might not go through. If the connection is fine, try restarting your device. This can often clear any minor glitches that are preventing the deletion.
If the above doesn't work, try logging out of your Snapchat account and then logging back in. This can refresh your account settings and might solve the problem. Also, make sure that your device has enough storage space. If it's running low on storage, it could affect the app's performance including viewing stories.
Restart the Snapchat app. This often solves minor glitches that may be preventing you from seeing the story.
First, check your internet connection. A poor connection can stop the story from loading. If it's okay, then try logging out and logging back into Snapchat.
Restart your phone. Sometimes a simple restart can solve the problem.
Restart your phone. Sometimes a simple restart can solve issues with apps not showing content properly.
Ensure that your Snapchat app is up - to - date. Out - of - date apps can have issues with viewing stories. Also, look into your account settings. Make sure there are no restrictions on your account that would prevent you from viewing stories. If the problem persists, try uninstalling and reinstalling the app, but be aware that you may lose some local data like saved chats.
Check your privacy settings. Make sure you haven't accidentally set the story to be private from your friend. If that's okay, ask your friend to check their app settings or reinstall the app in case there's a problem on their end.
First, make sure you are friends with the person. If not, send them a friend request. Also, check your app for updates and install any available ones. This might solve the problem.
Try restarting your phone. This often clears up minor glitches that might be preventing you from seeing your story.