I heard about a guest who lost their wallet with all their important cards and money in it. They were at Disney World, and they had no idea where they dropped it. They spent hours retracing their steps, asking staff if anyone had found it, but to no avail. It really ruined their day at Disney as they were constantly worried about how they would get back home and deal with all the lost items.
A guest once had their camera, which had all their precious Disney memories, stolen while they were waiting in line for a ride. They were so excited to capture all the fun moments, and in an instant, it was all gone. They reported it to the Disney security, but unfortunately, they never got their camera back. This left them with a bitter memory of their Disney visit instead of the happy one they had hoped for.
I've heard of a case where a child got lost on the ship. The parents were frantic as they searched everywhere. The ship is quite large and there are many areas where a small child can disappear. It took a while for the crew to find the child, and during that time, the parents were in a state of extreme panic. This incident really scared the family and made them question the safety measures on the Disney Cruise.
One time, an employee in the costume department had to quickly repair a very important and expensive costume right before a big show. But the necessary materials were not available in time. They had to scramble around, try different makeshift solutions and were under extreme stress. If the costume had not been ready in time, it would have been a major disaster for the show.
Well, I heard about a guy who got stuck in a really bad roommate situation during the Disney College Program. His roommate was extremely messy and noisy at all hours. The guy couldn't get any proper sleep or study time. He tried to talk to his roommate, but it didn't work. And when he went to the housing management, they didn't really do much to help him out, which made his whole experience really tough.
Sure. An employee once told me that during the Night of Joy, a guest got extremely angry because they had to wait in line for a food stand. They started yelling at the employee, blaming them for the long wait. The employee tried to explain that it was a busy night but the guest wouldn't have it and continued to be very hostile.
There was a story about a person who dressed up as a Disney character for an event. While in the costume, they started feeling extremely claustrophobic and panicked. It was as if the character they were portraying was taking over them in a negative way.
Sure. There's a secret story about the creation of 'The Little Mermaid'. In the original concept, Ariel was going to be a much darker character. Her story was more tragic and the whole tone of the movie was different. But as the development went on, they decided to make it more family - friendly and light - hearted, which is the version we all know and love today.
There was a story where an employee working on a ride maintenance was injured due to a faulty piece of equipment. The safety protocols were not properly followed by the management. The employee suffered a serious leg injury and was out of work for months. This not only affected the employee financially but also mentally as they were worried about their future at Disney and if they could ever fully recover to do their job again.
Once, a small fire broke out in a food court area. The fire safety systems at Disney, like smoke detectors and sprinklers, were activated immediately. The well - trained staff also responded quickly. They evacuated the area in an orderly fashion, ensuring that no one was hurt. Then, they worked with the local fire department to put out the fire and clean up the mess. After that, they carried out a comprehensive inspection of the entire food court area to find out the cause of the fire and make sure it wouldn't happen again.
Some guests have horror stories about bad food experiences. Maybe they got food poisoning from something they ate at a Disney restaurant. Or they received really poor service, like waiting a long time for their meal when they were already very hungry. Also, there could be cases where the accommodation was not up to par. For example, dirty rooms or noisy neighbors in the Disney hotels.
One really bad incident involved a group of unruly guests who were drunk. They harassed an employee, making inappropriate comments and even trying to touch them. The employee felt very violated but had to handle the situation carefully to avoid causing a bigger scene. Disney World is supposed to be a family - friendly place, but these kinds of guest behaviors can make it a nightmare for employees.