webnovel

Can you share some typical 'customer service job horror stories'?

2024-12-05 15:50
3 answers

Sure. There was a case where a customer service agent received a call from a customer who was drunk. The customer was slurring words and making no sense at all, but still insisting on getting help with an order that didn't even exist. It was a waste of time and very frustrating for the agent.

A common horror story is when customers don't listen. I knew a customer service person who tried to explain a simple process to a customer about how to reset their password. But the customer just kept interrupting and saying they knew better. Eventually, the customer got locked out completely because they didn't follow the correct steps, and then blamed the customer service person for it.

One of the horror stories in customer service is when there is miscommunication within the company. For instance, the marketing department made a big promise in an ad that the customer service department couldn't fulfill. So, the customer service agents had to face the wrath of the customers. They were constantly being yelled at and called liars even though it was not their fault at all. It took a long time to sort out the mess and regain the trust of the customers.

Thank you for Waiting, Mister Tang!

Thank you for Waiting, Mister Tang!

Forced out by her step-mother, she was driven to desperation and had no way of surviving other than to sign herself away and marry herself into a rich and influential family. Three years into the marriage, her wealthy husband had spoiled her to heavens. The only problem was that they had no inheritors in their family. Inside the luxurious mansion, Pei Qiqi angrily threw a stack of newspaper onto the man, “The article is claiming that I am a hen who cannot lay eggs! But Tang Yu, it’s you who has issues!” The man put down the newspaper and agreed to what his young wife was saying, “Why would they write false information? Your zodiac is the pig!” “Tang! Yu!” She stomped her feet out of anger. The man grinned, “So what we have no kids? You are my little baby.” Pei Qiqi thought, how did this scene change so fast!
4.3
5335 Chs
Endless  Pampering Only For You

Endless Pampering Only For You

As childhood sweethearts, they were made to engage under the manipulations of their families. It involved having to to live in the same room and sleep together. One night, she is accidentally made drunk, and in his delirium, he kisses her only to realize he enjoys it. From time to time, he would sneak a kiss on her, but his “crime” is eventually discovered in an accident. After being accused by her, he says with a smile, “You are my wife, why can’t I kiss you?” The two people’s daily routine is full of bickering and mutual discrediting of each other. Although he claims to disparage, he actually cares intensely about her. He feels crazily jealous when she is close to other men, to the point of tying her to his side, so that she becomes exclusively his. Tags: Campus Love, Childhood Sweethearts, Pampering Romance
4.4
3442 Chs
The Rest Of My Life Is For You

The Rest Of My Life Is For You

Yu Yuehan is the usual rich, perfect, aloof president—the richest man in City H; but one day, a female toddler suddenly appears in his life as his daughter! Despite being certain that he has never touched a woman before, DNA tests certify that the toddler is his! He soon becomes a good 'daddi' for the little toddler, Xiao Liuliu. Two years later, for some inexplicable reason, Xiao Liuliu becomes very fond of a trial nurse, Nian Xiaomu, hired to take care of her. Nian Xiaomu has a strong personality and refuses to let anyone bully her. Constantly wary that anyone might cause harm to his daughter, Yu Yuehan keeps a constant watch over Nian Xiaomu. However, his black-bellied daughter has plans for her father up her sleeves… Over time, Nian Xiaomu reveals her charming side bit by bit; and for the first time in his life, Yu Yuehan is drawn in by this mysterious woman… Keywords: Mysterious Daughter, Cute Daughter, Aloof, Nurse, Strong Woman Cute Scene: "Daddi, you are so handsome!" Xiao Liuliu blushes. "Daddi, I want hugs!" Xiao Liuliu coos. "Daddi, I want a younger sister! Quick make one with Mommi." "Daddi…" Yu Yuehan says in a deadpan fashion, "I have never slept with any woman! How can I have a daughter!?" "Did Mommi sleep with you without you realizing it?" Yu Yuehan: "…” We have a Patreon which you can support us at: https://www.patreon.com/restofmylifeisforyou We have advanced chapters to offer, as well as goals to increase our weekly release rate!
4.5
2430 Chs
Can't Take My Eyes Off You

Can't Take My Eyes Off You

“Commander Lu, there are rumors that we are sleeping together, we have a fling!” He looked up from under the blanket and slowly got up. “What do you want from me?” “Deny it, say it’s fake, stop it from spreading…” He pushed her against the wall, blocking her mouth by a rough kiss. “Mrs. Lu, we have to substantiate the rumor.” Before she was born again, what she had been doing was staying away from him! After she was born again, what she always wanted to do was give him offsprings! Lu Xingzhi strived for two personal mottos his entire life: First, it was illegal to undermine military marriage. Two, Jiang Yao was his in this eternity, till death do they part.
4.6
2350 Chs
May the rest of my life be sweet to you

May the rest of my life be sweet to you

"Uncle, I was punished for being late! " "Buy the school. " "Uncle, I was bullied! " "SEND THEM TO HEAVEN! " In this era of competing for fathers, Qin Sheng never competed for fathers. Those things were too extravagant. She didn't have them, she only competed for uncles! Ever since she had a rich uncle, she lived a life of fighting and being cleaned up by others, causing trouble and being scapegoated by others. Her three big goals in life were to make him fall in love with her, fall in love with her, fall in love with her!
4.4
2305 Chs
The wife of a powerful family: Huo Shao, how dare you flirt with me

The wife of a powerful family: Huo Shao, how dare you flirt with me

On the day of her escape from prison, she had died unexpectedly and was reborn into the body of Madam Huo. He was the heir to the number one financial magnate. She had charged out of nowhere and from then on, the obedient and weak Madam Huo had started to awaken. She had been trampled under her feet. Huo Shao had expressed that since she had already been conquered, wouldn't it be too unfair for her if she did not give her body to him? The muzzle of the gun was aimed at her head, "I only lost my wife and did not divorce. Choose between loving me or dying for love. " Gu Ruochu,"..." Do I still have a choice?
4.2
2242 Chs

What are some 'customer service job horror stories'?

2 answers
2024-12-07 16:10

One horror story is dealing with extremely rude customers. I once had a customer who just started yelling and using offensive language right away because his order was a few minutes late. There was no chance to explain or apologize, he just kept on ranting. It was really intimidating and made the work environment very unpleasant.

Share some customer service horror stories.

1 answer
2024-11-24 19:06

I once had an experience at a clothing store. I bought a shirt with a defect. When I went back to return it, the customer service person accused me of causing the damage myself. They were so dismissive and refused to give me a refund or an exchange. It was really frustrating as I had just bought the item and it was clearly a manufacturing issue. I ended up leaving the store very angry and never going back there again.

Share some customer service horror stories.

3 answers
2024-11-01 07:21

One horror story was when I ordered a new laptop online. It arrived damaged. When I called customer service, they put me on hold for over an hour. Then they transferred me three times and finally told me I had to ship it back at my own cost, even though it was their fault for sending a damaged item.

Can you share any Home Depot job horror stories related to customer service?

2 answers
2024-11-26 01:21

In some cases, employees have to handle customers who try to scam the system. For example, a customer once tried to return a used and damaged item, claiming it was defective when they bought it. The Home Depot employee knew it was a lie but the customer was so persistent. The company's return policy sometimes made it difficult for the employee to firmly say no, and they had to waste a lot of time arguing with the customer and trying to prove the item was misused.

Share some airline customer service horror stories.

2 answers
2024-11-13 16:58

I had a flight that got delayed for 5 hours due to 'technical issues'. We were stuck in the airport lounge with no proper communication from the airline. They didn't provide any food vouchers or update us regularly. When we finally boarded, the plane was dirty and the seats were uncomfortable. It was a nightmare.

What are the typical dropship horror stories related to customer service?

1 answer
2024-11-17 22:36

A typical one is when the customer service of a dropshipper is non - existent. For example, a customer had an issue with a product they received, like it was the wrong size. They tried to contact the dropshipper for an exchange but got no reply at all.

Can you share specific Gamestop customer horror stories related to customer service?

2 answers
2024-12-09 13:30

Sure. A customer went in to buy a game for a younger relative. The game had an age rating that was appropriate for the relative. But the Gamestop employee tried to push a more expensive and inappropriate game on the customer, saying the one they wanted was 'boring'. This was really unethical behavior from the staff.

Can you share some more Walmart customer service horror stories?

3 answers
2024-11-16 11:38

Sure. A customer had a problem with a price mismatch. The sign on the shelf showed one price, but at the checkout, it was a different (higher) price. The customer service representative was not only unapologetic but also accused the customer of misreading the sign. It took a lot of effort from the customer to prove that the sign was indeed incorrect.

Can you share Fedex horror stories related to customer service?

3 answers
2024-12-08 21:32

Sure. I've heard of customers trying to get in touch with Fedex about a missing package. They were put on hold for hours, transferred from one department to another, and still didn't get any real help or answers.

Can you share dropshipping horror stories related to customer service?

2 answers
2024-12-06 00:57

A common horror story in dropshipping regarding customer service is when there is a lack of communication between the dropshipper and the customer. For example, if a product is out of stock, the customer is not informed in a timely manner. Instead, they keep waiting for their order, and when they finally inquire, they find out it's not available. This leads to a lot of dissatisfaction. Dropshippers need to have a proper system in place to keep customers updated on their orders at all times.

a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
s
t
u
v
w
x
y
z