Some users' location data was exposed without their knowledge. They might have been sharing photos or something and Tumblr somehow made their location visible to others. This is a big privacy concern as people don't always want their whereabouts known, especially on a platform like Tumblr where they might be sharing personal thoughts and experiences.
A common one is that some users found their private messages being leaked. It's really a horror for those who use Tumblr to have private conversations. Maybe there was a security breach or something, but it made users feel very unsafe.
There are cases where users' drafts were made public without their permission. Imagine writing some really personal or unfinished thoughts in your drafts and then suddenly they are out there for everyone to see. It's a major privacy violation and can be extremely embarrassing for the user.
A really common type of Tumblr customer horror story involves glitches in the Tumblr system that affect the customer's experience. For instance, a customer might be in the middle of customizing their blog when suddenly all their changes are lost due to a system glitch. Or they might be trying to purchase something from a Tumblr store and the payment gateway keeps failing for no apparent reason. This can be extremely annoying for the customer, especially if they've spent a lot of time on their Tumblr activities.
Well, these could be things like customers getting bad service. Maybe the staff was rude or unhelpful. For example, not being able to find an item and the employees just ignoring the customer's request for assistance.
Well, one horror story I heard was about a user who had their account hacked on Tumblr. All their personal posts, including some private thoughts and creative works, were deleted or altered by the hacker. It was a nightmare as they had put a lot of time and emotion into those posts.
Well, there was this one time when a Tumblr customer ordered a handmade Tumblr - inspired charm bracelet. They were very excited about it. But when it arrived, they said it was too small, even though they had given the wrong wrist measurement in the first place. They demanded a full refund and were really rude about it.
One story is about a customer who ordered a custom - made Tumblr - themed art piece. They sent really unclear instructions, like just saying 'Make it cool, like Tumblr'. When they received the piece, they were furious because it wasn't what they 'imagined'. But how could the artist know what they wanted with such a vague description?
One funny (but not so funny for the customer) Tumblr horror story was about a customer who signed up for a Tumblr premium service. They were charged twice by mistake. When they tried to get a refund, they were bounced around between different support teams. Each team kept asking for the same information over and over again. It took ages for them to finally get their money back and in the meantime, they were really angry and disappointed with the whole Tumblr customer service experience.
Data breaches are very common. Companies hold a lot of our personal data, and when there is a breach, things like credit card details, addresses, and phone numbers can be exposed. Another common one is identity theft. People steal others' identities to open accounts or make purchases. Hacking of personal accounts, like email or social media, is also common where private information is misused.
One common element is poor service. For example, unresponsive staff like in a hotel where the front desk ignores a guest's requests. Another is false advertising. A product might be shown as high - quality in ads but turns out to be shoddy in reality. And also, lack of accountability. When things go wrong, the company refuses to take responsibility.
A CRM horror story could be when a company changes its CRM system without proper training for the employees. The employees are then left fumbling around, not knowing how to use the new features or access important customer information. This can lead to delayed responses to customer inquiries, which in turn can make customers feel unvalued. Additionally, there are cases where the CRM system is hacked, and customer data such as contact details, purchase history, and even credit card information is stolen. This not only causes a major security breach but also a huge loss of trust from the customers.
One common element is false accusations. Just like in the previous example where a teacher was wrongly accused of being unfair on Tumblr. Another element could be privacy invasion, such as when a teacher's personal information or photos are leaked. Also, cyberbullying is a big part. Teachers getting mean and untrue comments that can really harm their mental state and professional reputation.