Well, there was this one time when a Tumblr customer ordered a handmade Tumblr - inspired charm bracelet. They were very excited about it. But when it arrived, they said it was too small, even though they had given the wrong wrist measurement in the first place. They demanded a full refund and were really rude about it.
One funny horror story involves a Tumblr customer who wanted to buy a set of Tumblr - themed digital wallpapers. The seller sent the files promptly, but the customer claimed they never received them. After some investigation, it turned out the customer had accidentally deleted the email without even checking it. And still, they blamed the seller for not delivering.
There's a story of a customer on Tumblr who was interested in a limited - edition Tumblr merchandise. They placed an order but then decided they didn't want it anymore right after. The seller had already processed the order and incurred some costs. The customer then made a big fuss on Tumblr, trying to get out of the purchase, and even spread false rumors about the seller's products being of bad quality just to get their money back.
A really common type of Tumblr customer horror story involves glitches in the Tumblr system that affect the customer's experience. For instance, a customer might be in the middle of customizing their blog when suddenly all their changes are lost due to a system glitch. Or they might be trying to purchase something from a Tumblr store and the payment gateway keeps failing for no apparent reason. This can be extremely annoying for the customer, especially if they've spent a lot of time on their Tumblr activities.
A friend of mine had a Tumblr - related customer service encounter. The support person answered his query in a very comical way. They sent him a series of GIFs that were related to his problem. It was so unexpected and funny. He was looking for help with a blog feature and instead of just typing out instructions, they used these really funny and relevant GIFs.
One story is about a customer who ordered a custom - made Tumblr - themed art piece. They sent really unclear instructions, like just saying 'Make it cool, like Tumblr'. When they received the piece, they were furious because it wasn't what they 'imagined'. But how could the artist know what they wanted with such a vague description?
One funny (but not so funny for the customer) Tumblr horror story was about a customer who signed up for a Tumblr premium service. They were charged twice by mistake. When they tried to get a refund, they were bounced around between different support teams. Each team kept asking for the same information over and over again. It took ages for them to finally get their money back and in the meantime, they were really angry and disappointed with the whole Tumblr customer service experience.
Well, these could be things like customers getting bad service. Maybe the staff was rude or unhelpful. For example, not being able to find an item and the employees just ignoring the customer's request for assistance.
One interesting story is of a Tumblr blogger who was doing a series on DIY home decor. They accidentally posted a picture of their dog tangled in Christmas lights instead of the beautifully decorated mantelpiece they intended. The post got a lot of attention and comments, with people sharing their own pet - in - a - mess stories.
One funny true Tumblr story was when a user thought they were buying a rare plant for their collection. But when it arrived, it was just a regular houseplant. They were so disappointed but then decided to create a whole fictional backstory for this 'ordinary' plant on Tumblr. It became really popular as everyone found their creativity hilarious.
One time I was on Tumblr and had an issue with a product I bought through an ad on there. I contacted the customer service. The person on the other end was super funny. They started our conversation with a meme related to my problem. It immediately lightened the mood and made the whole process of getting my issue resolved so much easier.
Well, one horror story I heard was about a user who had their account hacked on Tumblr. All their personal posts, including some private thoughts and creative works, were deleted or altered by the hacker. It was a nightmare as they had put a lot of time and emotion into those posts.
A common one is that some users found their private messages being leaked. It's really a horror for those who use Tumblr to have private conversations. Maybe there was a security breach or something, but it made users feel very unsafe.