What are some BuzzFeed retail horror stories?

Sure. There's the case of the disappearing discount. A customer saw an item on sale online, added it to the cart with the discount applied. But when they went to checkout, the discount vanished and the price was full. It's really frustrating as it feels like a bait - and - switch tactic.

Well, there was this time when I worked in retail during the holidays. The store was so understaffed. We had to deal with angry customers all day long. There were also issues with the inventory system. It showed items were in stock but actually they weren't. This led to a lot of disappointed customers and a really chaotic shopping environment.

A common retail customer horror story is related to sizing. A customer ordered a pair of shoes in their regular size from an online retailer. When the shoes arrived, they were two sizes too small. The return process was a nightmare. The website's return instructions were confusing, and when the customer finally managed to send the shoes back, they were charged a restocking fee even though it was clearly the retailer's fault for the incorrect sizing. Another story is about a customer who was in a physical store trying to return an unopened item. The store manager made up all sorts of rules on the spot to deny the return, even though the item was within the return policy period.

Another horror story could be over - aggressive Black Friday sales. Workers are pushed to their limits. There are stampedes of customers trying to get the best deals. Last year, at a big retail store, a display got knocked over and some people were slightly injured in the rush for discounted items. It was a nightmare for both the customers and the store employees.

One horror story is dealing with extremely rude customers. I once had a customer who yelled at me just because the item she wanted was out of stock. She wouldn't listen to any explanations and just kept shouting. Another is the long hours during holiday seasons. You're on your feet all day with barely any breaks. And sometimes, there are issues with coworkers. I had a coworker who would always try to shift their work onto me.

A common retail sales horror story is about over - ordering. A small boutique ordered a huge quantity of a trendy item thinking it would sell like hotcakes. But the trend died down quickly. They were left with a mountain of unsold stock, which put them in financial trouble as they had invested a large amount of money in the inventory. This not only cost them money but also took up valuable storage space that could have been used for other items.

One retail horror story is when a customer got extremely angry because the store was out of a very popular item on sale. They started yelling at the cashier, who was just following company policy. The cashier felt really bad and was on the verge of crying but had to keep calm. Another story is about a delivery mix - up. A customer ordered a new dress for an event but received men's shoes instead. It was a nightmare for the store to sort out as the customer was furious and demanded immediate compensation.

Well, I heard about a retail horror story where a store received a shipment of perishable goods, but due to a miscommunication in the supply chain, they didn't get the goods until a day later than expected. By then, most of the items had spoiled. And there was also a case where a customer was extremely rude to the sales staff just because the item they wanted was out of stock. They shouted and even threw things around.

One horror story is finding bugs in the dressing room. I once went into a small, local store's dressing room and there were little spiders in the corner. It was really creepy and made me not want to try on clothes there at all.

There are also stories of overcrowded stores where it's almost impossible to move around. Shoppers end up getting pushed, shoved, and sometimes even trampled. For example, in some big department stores, people rush towards the discounted electronics section and it becomes a chaotic mess. It can be a very dangerous situation, not to mention the stress it causes.