In the healthcare industry, a medical practice used Twilio to send appointment reminders via text. This reduced no - show rates significantly. It was simple to set up and integrated well with their existing patient management system.
In the education field, a school district used Twilio to communicate with parents. They sent out school closure announcements, event reminders, and even progress reports. Twilio's security features ensured the privacy of student information while still allowing for efficient communication. This made it easier for parents to stay involved in their children's education and improved the overall relationship between the school and the families.